Call Center Concierge


Are you eager to join a network of the most talented remote workers in the world? Learn more about our Call Center Concierge role.

Call Center Concierge

$ 20k USD/year  $ 10 USD/hour   40h/week   Remote Position   Long-term

As a remote Call Center Concierge, you will be expected to speak with customers in a fast-paced, web-based call center. Our concierge agents must have outstanding communication skills, exceptional English, a friendly personality, and reliable high-speed internet.

 
 
Why Crossover?
Crossover recruits and builds world class high performing teams to power the fastest growing portfolio of software products in the world. No other company provides the training and the opportunities to test yourself on the depth and diversity of projects that we do. All roles are location independent so you are guaranteed to work with the best in the world. Challenge yourself. Be part of the change.
 
 
WHAT YOU'LL BE DOING
INTERESTED? APPLY NOW!

You will develop your communication skills while interacting with customers every day.

You will learn to multitask as you may find yourself immersed in various tasks. On a typical day you will be calling customers, keeping records and scheduling appointments.

This role may be a great fit if:

  • You thrive in a fast-paced environment

  • You have a friendly voice and amiable personality

  • You are outgoing and make people feel comfortable

  • You are assertive

  • You excel with repetition

KEY RESPONSIBILITIES

Call customers to schedule appointments

Maintain web-based records

Work in tandem with the concierge team through Skype

Work an 8-hour shift with a 30-minute break

 
CANDIDATE REQUIREMENTS

Be 18 years of age or older

High School Diploma or equivalent

Perfect English - American Accent

+1 year working in a call center

+1 year working remotely

Excellent English grammar

General computer skills - the ability to type, navigate the Internet, and use Skype

Must be able to work during the night and weekend shift

Reliable high-speed Internet

Computer with microphone

Quiet setting with little to no background noise to perform calls

Requirements that make you eligible for upward mobility:
• Some college, college in progress, or a college degree
• Fluency in Spanish or a second language
 
 
carreer growth opportunities
WHAT YOU'LL LEARN
Learning and Growth
You will develop your communication skills while interacting interact with customers and clients every day.

You will learn to multitask as you may find yourself immersed in various tasks on a typical day from calling customers to keep records and appointments.

You will be exposed to new technologies used by top companies in the world.
 
 
FAQs

 
 
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