Call Center Concierge


Do you have outstanding English communication skills, a friendly personality, and reliable high-speed internet. Apply for remote Call Center Concierge role in fast-paced, web-based call center.

Call Center Concierge

$ 20k USD/year  $ 10 USD/hour   40h/week   Remote Position   Long-term

Are you eager to join a network of the most talented remote workers in the world? If so, this role is for you.

 
 
Why Crossover?
Be a part of the fastest growing private equity portfolio in the world. Join our rapidly expanding partner network. Support an expanding global network of clients. A key benefit of Crossover is that all our roles are location independent. Live and work anywhere: work from home, a coffee shop or at one of the many co-working spaces Crossover partners can access and collaborate.
 
 
WHAT YOU'LL BE DOING
INTERESTED? APPLY NOW!

As a remote Call Center Concierge, you will be expected to speak with customers in a fast-paced, web-based call center.

Our concierge agents must have outstanding communication skills, exceptional English, a friendly personality, and reliable high-speed internet.

ONLINE HIRING EVENT



A hiring event is a scheduled online event where all our relevant testing relating to a role is conducted on the same day. Submissions received during the event are graded the following week, and successful candidates notified if they have progressed to the next round which is an online interview with a Hiring Manager.

 
KEY RESPONSIBILITIES

Computer Sciences Bachelor Degree or Higher

Call customers to schedule appointments

Maintain web-based records

Work in tandem with the concierge team through Skype

Work an 8 hour shift with a 30 minute break

Thrive in a fast-paced environment

Have a friendly voice and amiable personality

Make people feel comfortable

Have assertive communication with customers

You excel with repetition
 
CANDIDATE REQUIREMENTS

Be 18 years of age or older

High School Diploma/GED

Perfect English - American Accent

Skype experience

Excellent phone communication skills

General computer skills - ability to type, navigate the Internet, and use Skype

Customer service experience

Call center experience a plus

Must be able to work nights and weekends

Reliable high-speed Internet

Computer with microphone

Quiet setting with little to no background noise to perform calls


Requirements that make you eligible for upward mobility:
Some college, college in progress, or a college degree

Fluency in Spanish or a second language
 
 
carreer growth opportunities
WHAT YOU'LL LEARN
Learning and Growth
You will develop your communication skills while interacting with customers and clients every day. You will learn to multi-task as you may find yourself immersed in various tasks on a typical day from calling customers to keep records and appointments. You will be exposed to new technologies used by top companies in the world.
 
 
FAQs

 
 
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