SaaSOps Chief Architect


Seeking hands-on SaasOps Chief Architects for high wage remote role. If you are comfortable reverse-engineering legacy products with manual processes, fragile architecture, weak security and lack of scalability and performance, then this role is for you. Apply now.

SaaSOps Chief Architect

$ 100k USD/year  $ 50 USD/hour   40h/week   Remote Position   Long-term

Are you looking for a hands-on CTO-like opportunity to be the owner for the infrastructure architecture and operations of multi-million-dollar revenue per year enterprise software products? If so, then this role is for you.

 
 
Why Crossover?
Be a part of the fastest growing private equity portfolio in the world. Join our rapidly expanding partner network. Support an expanding global network of clients. A key benefit of Crossover is that all our roles are location independent. Live and work anywhere: work from home, a coffee shop or at one of the many co-working spaces Crossover partners can access and collaborate.
 
 
WHAT YOU'LL BE DOING
INTERESTED? APPLY NOW!

As a SaaSOps Chief Architect, you will be in charge of migrating products to the Cloud, creating automated build and deploy pipelines, improving product architecture to make it more secure and resilient and improve its overall operational agility.

As the owner for the infrastructure architecture and operations, it’s your responsibility to ensure the availability, uptime, cost optimization, and overall quality of the product match the business requirements. You will be the driver of cost and quality optimizations throughout the organization.

We are seeking for hands-on professionals who are comfortable reverse-engineering legacy products with manual build/deploy processes, ancient dependencies, fragile architecture, weak security and lack of scalability and performance.

 

Expectations

  • Deep dive on all outages and perform root cause analysis to improve the uptime.

  • Leveraging the change management process.

  • Drive continuous product improvement.

 

 
KEY RESPONSIBILITIES

Keep track of outages with key purpose to improve reliability over time

Do RCA (root cause analysis), working with Engineering and SaaS teams and prepare, implement and measure the effectiveness of an action plan to prevent outage from happening again and improving overall Uptime and quality

Enforce change management

Define monitoring needs (server, service, docker, log aggregation, alerts, etc.)

Define / review infrastructure needs (capacity planning, backup/data integrity, …)

Supervise that every machine that is created meets the quality bar (i.e. monitoring, compliance, AV, automation) and complies with cost saving initiatives

Own product Security (AWS SGs, Corporate DC Firewalls, Access policies to infrastructure resources). Automate security compliance and alerts. Ensure uptime the business requires.

Own the technology plan for consolidation.
 
CANDIDATE REQUIREMENTS

Bachelor's degree in Computer Science, Computer Engineering, or Electrical Engineering

At least 8 years of experience on hands-on software development/engineering or SaaS/PaaS operations

2+ years experience of leading teams with at least 1 junior member Commercial experience in SaaS Ops/Tech Ops/Infrastructure Ops/DevOps, networking, performance, security and operations

Experienced in one or more virtualization technologies: AWS EC2, Google Cloud Instances, Azure VMs, Docker, Kubernetes or VMware

Experienced with declarative configuration management and provisioning tools like Ansible, Puppet or Chef

Proficient in modern architecture stacks, SOA, relational and no-sql DBs, stateless API, caching systems, etc

Has experience with monitoring tools such as New Relic, Nagios, Zabbix, PagerDuty.

Key open source contributor to Docker or other infrastructure as code projects will be considered a plus.

Excellent understanding of current enterprise software technologies and development practices/tools, including virtualization, source control, build and test automation, code quality automation technologies

A true “roll up the sleeves and get it done” working approach Demonstrated success as a problem solver, result-oriented, self-starter Comfortable “working virtually” with teammates and customers around the world. We do a lot of Skype and video conferencing

Good proficiency in English language
 
And you can also register for a Hiring Tournament!

Register for a Tournament

What's a Hiring Tournament?
A Tournament is an Online Hiring Event and includes all testing for the role at the same day. Upon grading the deliverables from the event, we will set up qualified candidates with an interview with the hiring manager.
 
 
CAREER PATH
YES - YOU WON'T STOP HERE!

Job Title SaaSOps Engineer SaaSOps Architect SaaSOps Chief Architect
Compensation $15/hr (~$30k/yr) $30/hr (~$60k/yr) $50/hr (~$100k/yr)
Role Type Engineer Senior Engineer Infrastructure Architect and responsible for implementing technology decisions
Job Title (at typical previous job) IT Operator
Sys Admin
DevOps
Senior IT Operator
Senior Sys Admin
Senior DevOps
Chief Architect
Senior Technical Architect
DevOps Manager
A good fit for... 2 + years hands in Sys Admin.

Strong in one technology but willing to learn new technologies

Good communication skills (listening, questioning, talking to the point, fluent English)

Good knowledge in Sys Admin tools (Ansible, Git, Chef, Docker)

Good knowledge in infrastructure architecture (Networking, VPN, File Systems, AWS)

Inclination to get things done based on clear/aggressive goals setting and improving on productivity metrics
5 + years of hands on Sys Admin experience.

Adept at various technologies

Strong communication skills (listening, questioning, talking to the point, fluent English)

Very good knowledge in Sys Admin tools (Ansible, Git, Chef, Docker)

Very good knowledge in infrastructure architecture (Networking, VPN, File Systems, AWS)

Inclination to get things done based on clear/aggressive goals setting and improving on productivity metrics

Participated in teams on product technical strategy
8 + years of hands on Sys Admin experience with 5 + years in an architect or similar position.

Adept at various technologies

Recent experience in dealing with cloud-based platforms

Strong communication skills (listening, questioning, talking to the point, fluent English) and ability to communicate with business stakeholders

Excellent knowledge of DevOps practices (CI, CD, Branching strategies, Testing types)

Excellent knowledge in Sys Admin tools (Ansible, Git, Chef, Docker)

Excellent knowledge in infrastructure architecture (Networking, VPN, 3-tier app, SOA, Caching, File Systems, AWS)

Inclination to get things done based on clear/aggressive goals setting and improving on productivity metrics

Firm belief in well-defined processes and workflows, ability to establish them and make sure they are executed by everyone and without exceptions.
Core Deliverables A team member of a central SaaSOps function delivering value to all products across the organization.

Responsible for SaaS incident and problem solving
A team member of a SaaSOps function delivering value to all products across the organization.

Responsible for delivery of complex changes affecting multiple components and/or systems while meeting weekly/ quarterly goal targets.
Responsible for a products uptime, cost optimizations, change request and automations.
Core Deliverables Engineer Senior Engineer Infrastructure Architect and responsible for implementing technology decisions
Architect-level Technical Experience NO YES YES
Management experience NO PREFERABLE YES
Interviews, Trains, and Coaches resources. Reviews work and makes decisions simpler and clearer. NO NO YES


 
WHAT CROSSOVER MEMBERS SAY ABOUT THIS ROLE

 
 
 
 
THE HIRING MANAGER

 
 
CAREER GROWTH OPPORTUNITIES


Learn and Use Disruptive Technologies

Crossover is your chance to learn cutting-edge new technologies in AI, Machine Learning, Big Data analysis, NLP, Cloud services etc and also know how and when to use them.
Experience the Scale and Intensity

Crossover gives you an unprecedented visibility to the top technology companies throughout the globe and gives you an opportunity to work on multi-million dollar revenue products processing millions of transactions using revolutionary and radically differentiated processes in a high intensity environment.
Continual Improvement

With our culture of setting SMART goals, you will receive candid feedback weekly instead of waiting for quarterly or annual reviews to help you take timely corrective actions for your overall learning and development.
 
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