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Do you want to execute drastically differentiated technical processes using cutting edge technologies? Learn more about our VP of SaaSOps role.

Technical Product Manager

$ 100k/Year   Flexible   Long-term

Want to focus your attention on the technical decisions that really matter? How about working across multiple products, technologies and domains? Or leveraging and growing your existing technical architecture skills? Interested in adding real, measurable value to a product every week?

Are you a rockstar architect who gets excited by making better software products? Are you interested in making important technical decisions across dozens of enterprise solutions spanning multiple domains?

At Crossover, our Technical Product Managers get to make important technical decisions that impact the core of a product, setting boundaries for our engineering teams. Once that's done, you get to move to another product and do the same again - on up to 20 different product a year.

“Looking back to my last 2 years: I accomplished way more than I did in the 10 years in all my previous companies all together, I am more fulfilled than ever.”
- Ionel C, Technical Program Manager
, we have  full time partners from your country,   Let’s make it !


 
 
 
 
WHY CROSSOVER?
Crossover recruits and builds world class high performing teams to power the fastest growing portfolio of software products in the world. No other company provides the training and the opportunities to test yourself on the depth and diversity of projects that we do. All roles are location independent so you are guaranteed to work with the best in the world. Challenge yourself. Be part of the change.
 
 
 
WHAT YOU'LL BE DOING

As a Netsuite Architect, you will join our client organization and be in one of two teams. One team is responsible for the setup and daily running of the Netsuite implementation. In this team, you will be responsible for the operational aspects of Netsuite, configuration, and supporting the day to day business needs. You will also be architecting and implementing a Netsuite solution across our global business. You will define and develop a central data structure to support complex finance flows.

As a NetSuite Chief Architect, you will work with the key stakeholders to design functions and prototypes for implementation.  Our client organization is continually acquiring new companies and, therefore, another team within the central engineering function is responsible for integrating newly acquired companies into the implemented NetSuite version. If you join this team, you will mostly work on the integration of data from the acquired company into the implemented Netsuite instance. You will write functional requirements, design functions, build prototypes, and implement, test, train, outline support procedures, lead work streams, and do the implementation.

 
ONLINE HIRING EVENT

A hiring event is a scheduled online event where all our relevant testing relating to a role is conducted on the same day. Submissions received during the event are graded the following week, and successful candidates notified if they have progressed to the next round which is an online interview with a Hiring Manager.

 
 
KEY RESPONSIBILITIES

Architect, implement and deploy NetSuite across the global company in an effective and scaleable manner

Develop a central data structure to drive standardization

Implement NetSuite using best software engineering practices - metrics, automated testing, etc.

Design standard and simple support for Finance processes including invoicing, accounting, Accounts Payable (A/P), Accounts Receivable (A/R), Financial Reporting, General Ledger

Integrate NetSuite Central solution to legacy systems, plan and manage data transfers

Supervise, mentor and develop team members on NetSuite Central usage.

Develop a standard acquisition procedure to easily map legacy business processes and structures into a standard and straightforward central data structure

Manage all aspects of the solution to go from requirements to acceptance and sign-off

Provide ongoing post-implementation support to optimize user adoption.

Suggest new processes to increase efficiency and productivity

 
CANDIDATE REQUIREMENTS

Requirements:

First degree in finance, computer science, information systems, or other technology-related fields

At least 8 years of Software Engineering experience of which 4 years are of relevant hands-on NetSuite implementation experience in Finance / HiTech domain

Experience in supporting a Netsuite project which had more than 10,000 transactions a month

Experience in training and providing client support within the NetSuite environment.

Specific experience configuring Netsuite as an ERP

Specific experience in implementing multiple CRM solutions

3+ integrations done using integration platforms (BedRock, Informatica, Boomi, etc.), experience using

3+ SuiteApps (SuiteTalk, SuiteBilling, etc.) and Advanced modules in one solution

Experience of test planning, execution, and optimization support

Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

Experience multi-tasking, managing priorities, knowing what to do first and what can wait

Working remotely, available at least partially during US business hours

Very good level of English

Netsuite certification from Oracle academy

Nice to have:
  • Experience with database development
  • Very good at technology troubleshooting
  • Strong attention to detail and follow-through
  • Must be very organized and able to keep a lot of information organized in an easy to access system
  • Can adapt to shifting priorities, demands and timelines
  • Demonstrated analytical, problem-solving, organizational, interpersonal, and skills
  • Demonstrated ability to write organized, maintainable code
 
 
WHAT YOU WILL LEARN
 

We believe in continuous growth and strive for constant improvement. We also have an obsessive focus on improving the quality of teams, and you will learn how to do this as part of your work in our continuous journey towards improving the quality of products.

You will also learn how to operate in our metrics-driven culture, which is the foundation of our success in measuring and improving every engineering process and product we deliver. This also ties into the use of WorkSmart Pro, where you can learn how to improve your efficiency during your standard working day.

At the end of the day, we want you to become a specialist in some of the parts of our software factory model and allow you to master your software architect skills by interacting with the top 1% global technical talent.

 
 
CAREER PATH
 
SVP of SaaSOps
Responsible for central SaaSOps teams delivering value to all products across the organization.

Manager of 10-15 VPs of SaaSOps


A good fit for...

20 + years in Sys Admin experience with 3 + years as senior chief architect or similar position.

Recent experience in dealing with cloud-based platforms and solutions

Strong communication skills (fluent English) and ability to communicate with business stakeholders and C-level executives

200
VP of SaaSOps
Responsible for a products uptime, cost optimizations, change request and automation, as well as for a business unit in the group and their products.

Manager of 10-15 SaaSOps Managers


A good fit for...

15+ years in Sys Admin experience with 3 + years as senior chief architect or similar position.

Recent experience in dealing with cloud-based platforms and solutions

Strong communication skills (fluent English) and ability to communicate with business stakeholders and C-level executives

100
SaaSOps Manager
Responsible for a products uptime, cost optimizations, change request and automation.

Manage team of 10-15 SaaSOps Chief Architects


A good fit for...

10+ years of hands on Sys Admin experience with 2 + years as chief architect or similar position.

Adept at various virtualization technologies such as AWS EC2, Docker, Kubernetes or VMware

Recent experience in dealing with cloud-based platforms and solutions

Strong communication skills (fluent English) and ability to communicate with business stakeholders

Excellent knowledge of infrastructure architecture (Networking, VPN, 3-tier app, SOA, Caching, File Systems, AWS)

50
 
 
 
Work Examples
Assets
blog
Taking Deep Work Remote
https://medium.com/the-crossover-cast/taking-deep-work-remote-f1d55045de51
Medium
blog
Building Dependable, Engaged Teams with Crossover
https://medium.com/the-crossover-cast/building-dependable-engaged-teams-with-crossover-3b25a15c9761
Medium
Relevant files and links
External resources
article
Teaming
How to turn a group of strangers into a team
https://www.ted.com/talks/amy_edmondson_how_to_turn_a_group_of_strangers_into_a_team
TedTalk
url
The Bar is So Low
The Realities of Memorable Service
https://www.youtube.com/watch?v=yuuk3pStM24
YouTube
url
I Was Seduced By Exceptional Customer Service
John Boccuzzi, Jr
https://www.youtube.com/watch?v=GH1TXfQSwUQ
YouTube
pdf
Why Managers still need to be coaches
Webinar
https://drive.google.com/open?id=0BwCc5pg6N7n7UDczQnFRa2l6T3U5eTMtMl9Sem02d0lOY2VF
GDrive
 
 

Questions
and Answers

  • How can a Netsuite Chief Architect get promoted to new roles?

    If you are a top performer in your role then it is possible for you to apply to new roles and move up the career ladder. From a Chief Architect role you may apply for a Software Engineering Manager role then progress to VP of Engineering. The possibilities exist and your career path is only dependent on your performance.

  • As a Netsuite Chief Architect, what are the opportunities to learn and work with new technologies?

    The learning responsibilities belong to you and are endless. Chief Architects are expected to be versatile in various technologies and open to learning new tools and new technology stacks. Chief Architects are also expected to be innovative and identify new technologies which can be leveraged to automate manual tasks and therefore freeing up time for more intelligent and interesting work. .

  • What does a Netsuite Chief Architect day look like?

    A standard day in this position is typically comprised of the following tasks: a short daily check in with your manager to review blockers which you may have and request assistance when needed, a commitment to your manager on what you are going to achieve that day, potentially a short team meeting to review overall team progress, working on your actual tasks as set for the team..
    Once a week you can also expect to have a coaching session on your performance as well as demo your work to our internal or external clients.

  • What is the main challenge for the Finance function?

    The main challenge is the accelerated growth through Acquisitions and ensuring we maintain our vision of ongoing simplified central infrastructure that is an enabler for acquisitions.

  • How can Finance work in a 100% remote model?

    As many companies move to a shared service center concept, have remote offices, merge international teams together, Crossover embodies all of this and, taking advantage of our cloud-based systems, we go one step further enabling every Crossover worker to do so remotely.

 
 
 
WHAT CROSSOVER MEMBERS SAY ABOUT THE ROLE

 
FAQs