Does building deep relationships with client executives and partnering with them to drive account strategy excite you? Are you looking to influence how customers meet their business needs using software products?
Crossover is hiring for multiple teams that are in search of quality talent in the field of account management.
We have openings for experienced software industry account managers to join our supporting partner teams.
The successful Account Manager will have the ability to manage customer issues with confidence and the drive and dedication to deliver service beyond expectations. The Account Manager's main responsibility is to oversee the individual customer's needs and desired outcomes. The Account Manager must have excellent communication skills, be flexible, have strong interpersonal skills, and prioritize work accordingly to meet client needs.
You are responsible for driving the success of new accounts, managing the relationships with company executives, and driving account strategies.
People who are excited about the opportunity to improve the lives of others and learning new things are encouraged to apply.
Your focus in this role is on two things: building long-term relationships with customers and connecting their needs to our suite of products. You aren’t going to close a deal and move on. Instead, you’ll learn about your customers’ business strategy and focus on delivering solutions.
The most successful people in this role share these core skills:
Your biggest challenge will be building knowledge of our products and our customers’ needs simultaneously. You need to be comfortable selling products without deep technical knowledge of each feature. You must also be able to execute a structured plan and follow a playbook.
You will get to learn about hundreds of software products. We’ll teach you our proven account management process, following our structured communication and pursuit plans. You’ll also learn how to build a long-term path to success for your customers.
Are you a hands-on channel sales executive who wants to lead a team of rockstars as a fully remote enterprise software leader?
Do you love to help people achieve their goals, resulting in great findings, developments, and ideas?
Are you a customer support wizard who is obsessed with delivering a great experience, but you’ve already mastered your current products and are wondering what’s next?
Are you a technical leader who excels at writing code and architecting products? Do you dread taking the next step in your career and falling into more management overhead?
Are you the best performer on the team? Do you pick up new technologies twice as fast as everyone else?
Are you a finance systems expert and a seasoned auditor or controller? When you find key discrepancies while auditing statements or reviewing business performance reports, do you insist on diving into
Can you imagine a sales role where you can sell the latest SaaS software products without cold calling or generating your own leads? Our Sales Representative role is just the ticket.
Are you a talented designer ready to develop beautiful enterprise products that reach customers at scale?
Are you a business-savvy product expert that can pinpoint what drives value in a software product?
Are you excited about mastering new products and solving challenging customer problems?
Are you an expert at detecting differences between things you observe versus what you expect them to be?
Are you a global software sales professional who is currently earning less than $200,000 USD in total annual compensation? We believe you already know software sells better when built with quality com
Are you a data-driven, problem-solving, leader, excited about improving customer support processes?
Are you the best software architect in your company? Can you identify patterns in complex systems and see ways to make them 10x simpler?
Jumpstart your technical career with one of Crossover's software engineer jobs.