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Does this sound like you?
Welcome to the Professional Services team at Totogi! We support a variety of telecommunications software products. We not only have the opportunity to learn, use, and support these products, but we also become deep technical experts who can solve problems no one has seen.
Our best customer support agents are intelligent people who love learning new knowledge. They enjoy using their expertise to solve challenging customer problems. We make weekly investments in our team’s professional development that drives customer satisfaction and agent happiness.
Join our advanced technical support team to see how we’re transforming customer support.
We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.