Campus Operations Manager
$60,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks ($30 USD/hour)

Not accepting applications on crossover.com at this time.

Description

IMPORTANT NOTE: This is an in-person role located at our Austin, TX campus. Relocation assistance may be available for qualified candidates.

Are you an aspiring operations professional with a passion for excellence and a knack for handling unexpected situations? If so, Alpha School invites you to be a part of our dynamic team and play a key role in revolutionizing education.

At Alpha School, we're bidding farewell to conventional classrooms, outdated grading systems, and rigid structures to pave the way for an educational experience that is truly exceptional. Our mission is simple:

  • Students will love school: Our students can't wait to walk through our doors every morning.
  • Students will accelerate their learning: They'll learn at double the speed of traditional schools.
  • Students will acquire life skills: We're shaping tomorrow's leaders, not just learners.

You will play a pivotal role in orchestrating this transformation. You are the architect of operational excellence, creating an environment where technology is the key to unlocking the potential of our students. You will empower a culture of limitless potential and a no-excuses mindset. Your responsibilities are diverse, your influence is paramount, and your dedication to excellence is unwavering.

Why Alpha?

  • Learning from the Best: Collaborate with experienced professionals across our network, gaining insights and expertise that propel your career forward.
  • Growth Opportunities: Under the mentorship of the Campus Director and Lead Campus Coordinator, progressively take on additional duties, from parent communication to operational oversight, shaping your expertise and influence.
  • Playbook for Success: Follow a well-established playbook, mastering the creation, revision, and execution of Standard Operating Procedures (SOPs) in a rapidly expanding network of schools.
  • Training and Mentorship: As you advance, contribute to the growth of others by providing training and mentorship to new hires at various campuses.
  • National Impact: Seize the exciting opportunity to transfer to newly opened campuses as Alpha School expands across the United States, applying your skills in diverse settings and contributing to our nationwide impact.

If you're ready to shape the future and be part of an inspiring movement, we're ready for you. Your energy, dedication, and vision will help us redefine the future of education, making Alpha School a place where students thrive, excel, and become well-rounded leaders of tomorrow.

What you will be doing

  • Following Standard Operating Procedures to managing a wide array of operational tasks with excellence - from student attendance to safety drills to vendor coordination, you can juggle a variety of tasks with poise.
  • Creating an environment of top-tier customer service, ensuring timely, courteous, and solutions-focused interactions with parents, students, and staff.
  • Building strong relationships with parents, staff, students, and the community, emphasizing open communication and respect.
  • Overseeing daily logistics, facility maintenance, and electronic device management.
  • Partnering effectively with academic staff to create a supportive and respectful work atmosphere.

What you will NOT be doing

  • Dealing with academic matters – your focus is on non-academic operations.
  • Routine campus maintenance or janitorial tasks.
  • Managing curriculum or academic programs.
  • Handling disciplinary issues – you're here to create a nurturing environment.
  • Performing teaching duties, as we rely on technology for instruction.

Candidate requirements

  • Willingness to work on-site at our Austin, TX campus
  • Ability to diligently follow detailed instructions, pay close attention to details, and adhere to Standard Operating Procedures without deviating from them
  • Exceptional communication skills and an ability to connect with students
  • Experience or training in handling unexpected situations or emergencies in a professional setting
  • Certification in First Aid, CPR, & AED or the willingness to complete it within the first 30 days of employment
  • Legal right to work in the US without visa sponsorship

Nice to have

  • Experience as a Google Administrator for a multiuser account or organization
  • Experience working in schools in an operational or administrative capacity 
  • Event planning and management proficiency

Meet a successful candidate

Watch Interview
Steve Brain
Steve  |  EVP of Technical Product Management
United States  

What happens in tech when you follow the innovation? This outside-of-the-box thinker took unconventional risks all the way to the top. As Tr...

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How it works

Applying for a role? Here’s what to expect.

We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.

Pass Cognitive Aptitude Test.
STEP 1

Pass Cognitive Aptitude Test.

Pass English Proficiency Test.
STEP 2

Pass English Proficiency Test.

Prove Real-World Job Skills.
STEP 3

Prove Real-World Job Skills.

Ace An Interview Or Two.
STEP 4

Ace An Interview Or Two.

Accept Job Offer.
STEP 5

Accept Job Offer.

Celebrate!
STEP 6

Celebrate!

Frequently asked questions

About the role

About Crossover

Meet some people who've landed similar jobs

Why Crossover

Recruitment sucks. So we’re fixing it.

The Olympics of work

The Olympics of work

It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.

Premium pay for premium talent

Premium pay for premium talent

Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.

Shortlist by skills, not bias

Shortlist by skills, not bias

We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.