Telecom Business Consultant


Data Driven Marketing | Customer Value Management (CVM) | Customer Lifecycle Management (CLM) | Consultancy | Analytics | A/B Testing | Inbound Marketing | Outbound Marketing | Multi-Channel Marketing | Digital Marketing | CRM Marketing | Marketing Automation | BTL Marketing | Contextual Marketing | Trigger Based Contextual Marketing | Base Management | Customer Loyalty Management | Project Management | CVM Audit | CVM Strategy | Segmentation | Account Management | Business Intelligence

Telecom Business Consultant

$ 100k USD/year  $ 50 USD/hour   40h/week   Remote Position   Long-term

Are you curious and fascinated by the media and telecommunications industry and want to become an expert in the field? Better yet, do you already have industry knowledge about market dynamics, mobile subscriber trends, mobile provider trends or global telecom challenges? If so, and you want to become a global expert advisor in the industry, we are looking for you.

Optiva, an innovative and global leader of next-generation cloud-native monetization solutions to Communication Service Providers, is looking for someone to join our team of Telecom Business Consultants responsible for the continuous Business Value Improvement program. The ideal Telecom Business Consultant will combine strong leadership experience, analytical demeanor, passion, drive and innovation with his or her entrepreneurial spirit.





 
 
Why Crossover?
Be a part of the fastest growing private equity portfolio in the world. Join our rapidly expanding partner network. Support an expanding global network of clients. A key benefit of Crossover is that all our roles are location independent. Live and work anywhere: work from home, a coffee shop or at one of the many co-working spaces Crossover partners can access and collaborate.
 
 
WHAT YOU'LL BE DOING
INTERESTED? APPLY NOW!

 

The Telecom Consultant will work closely with the Chief Marketing Officer in advising Optiva’s more than 100 global mobile operators on key business issues such as acquisition, revenue, churn and cost. 

He/she will be responsible for performing data analysis, preparing and presenting presentations and managing clients both independently and in a team setting. 

We are looking for acquisition strategy, cross-sell up-sell, churn management, loyalty programs, revenue generation, Telecom Customer Segmentation, Tariff planning, Telecom Omni-Channel Strategist, Telecom Data/Cloud Play.
 

This role may be a great fit if
• You have experience working with Wireless Operators
• You have a working knowledge of Customer Lifecycle Value
• You are a fast learner, open to new challenges and new ways of doing things
• You possess a strong intellectual curiosity
• You excel in complex, fast-changing, unstructured environment
• You are an excellent leader, negotiator, manager, and problem solver
• You have experience as a Consultant for companies like BCG, McKinsey or Bain.
• You have immediate availability


This role is NOT a fit and you should NOT apply if
• You have no previous consulting experience
• Your consulting experience is technical in nature (e.g., I.T., networking, etc..)
• Your previous roles have primarily focused on sales or business development
• You have no experience working with wireless carriers
• You have no experience with business analysis tools and large data analysis

 
BOOTCAMP PROGRAM

To apply for a role at Crossover, you will go through a series of online tests, usually during the online hiring event. If you pass these tests, you will be offered the opportunity to participate in our four-full-time week Bootcamp training program. This is elite training taught by our top instructors.

Here’s what our graduates have to say about Bootcamp:

"I am very pleased to say that because of Crossover's unorthodox and unique way of transferring the knowledge through (Paired sessions, coaching sessions with CSMs), I have never been more confident in my technical skills and abilities for my role."
-Mikael F

"The CTO Bootcamp was another thing that motivated me. I wanted to see how CTOs across the globe work and learn from them."
-Javed Z

"I've been with the company since Aug (been part of the second Bootcamp) and since then I've learned SQL, databases, servers, tapes, other content management systems etc- and that's only been in 3 months. Usually when I'm in a new company, I learned a lot about their platform, their tools etc during the length of my time with them but never at this speed!"
-Monnaliza T

It is offered as soon as you want to get started. You will be compensated for 40 hrs/ week at the hourly rate for the role you are applying to. Bootcamp training is an excellent opportunity to learn about our culture, expectations, tools, processes, and procedures. It's an intensive and demanding program, but every graduate is guaranteed a job at the end of it.
 
 
KEY RESPONSIBILITIES

Work closely with the Chief Marketing Officer to advise mobile operators on their plans to drive growth and increase profitability through plan design, promotions, and other marketing ideas to retain and grow subscribers, increase voice, text, and data usage, as well as expand their business for increased diversification of revenue

Perform analyses of priority business value drivers to discover key insights

Bring and present best-in-class global ideas and solutions to customers

Perform research and write internal and external reports

Support the origination of added consulting opportunities and proposal efforts that would then be converted into projects

Lead successful delivery of project implementation with varied stakeholders on the ground
 
CANDIDATE REQUIREMENTS

3-5 years of consulting experience with a proven track record

Experience with teams working in a global (remote) environment

Experience in enterprise software preferred, but not required

Ability to rapidly grasp new areas within the CMT domain and quickly structure a broader concept

Strong analytical skills and familiarity with business analysis tools (e.g. Tableau, SQL, excel, and the similar)

Strong undergraduate and/or graduate academic credentials preferred

Exceptional oral and written communication skills

Fluency in English is a must

Project management experience is a nice to have

An MBA would be a significant plus