Telecom Business Consultant

Data Driven Marketing | Customer Value Management (CVM) | Customer Lifecycle Management (CLM) | Consultancy | Analytics | A/B Testing | Inbound Marketing | Outbound Marketing | Multi-Channel Marketing | Digital Marketing | CRM Marketing | Marketing Automation | BTL Marketing | Contextual Marketing | Trigger Based Contextual Marketing | Base Management | Customer Loyalty Management | Project Management | CVM Audit | CVM Strategy | Segmentation | Account Management | Business Intelligence

Telecom Business Consultant

$ 100k USD/year  $ 50 USD/hour   40h/week   Remote Position   Long-term

Are you curious about wireless communications and want to become an expert in the field? Better yet, do you already have industry knowledge about mobile subscriber trends, mobile provider trends and/or global telecom issues? If so, and you want to become a global expert advisor in the industry, we are looking for you.

Why Crossover?
Be a part of the fastest growing private equity portfolio in the world. Join our rapidly expanding partner network. Support an expanding global network of clients. A key benefit of Crossover is that all our roles are location independent. Live and work anywhere: work from home, a coffee shop or at one of the many co-working spaces Crossover partners can access and collaborate.


The Telecom Consultant will work closely with the Chief Marketing Officer in advising Optiva’s more than 100 global mobile operators on key business issues such as acquisition, revenue, churn and cost. 

He/she will be responsible for performing data analysis, preparing and presenting presentations and managing clients both independently and in a team setting. 

We are looking for acquisition strategy, cross-sell up-sell, churn management, loyalty programs, revenue generation, Telecom Customer Segmentation, Tariff planning, Telecom Omni-Channel Strategist, Telecom Data/Cloud Play.

This role may be a great fit if
• You have experience working with Wireless Operators
• You have a working knowledge of Customer Lifecycle Value
• You are a fast learner, open to new challenges and new ways of doing things
• You possess a strong intellectual curiosity
• You excel in complex, fast-changing, unstructured environment
• You are an excellent leader, negotiator, manager, and problem solver
• You have experience as a Consultant for companies like BCG, McKinsey or Bain.
• You have immediate availability

This role is NOT a fit and you should NOT apply if
• You have no previous consulting experience
• Your consulting experience is technical in nature (e.g., I.T., networking, etc..)
• Your previous roles have primarily focused on sales or business development
• You have no experience working with wireless carriers
• You have no experience with business analysis tools and large data analysis


To be considered for this position you are required to take part in a mandatory training series and tests included in our 4-week Bootcamp program.

After grading your tests, you will be eligible to take the Bootcamp which is usually held within a week of obtaining your test results. You will be paid the full-time rate for 40 hours per week for four weeks.

Once the Bootcamp tests are complete, we will be able to evaluate you for the position correctly. Bootcamp is a very tough training program, and only an average of 50% of attendees can finish it. Taking the Bootcamp doesn’t guarantee that you will be hired, but it is a requirement as part of the hiring process.

Work closely with the Chief Marketing Officer to advise mobile operators on their plans to drive growth and increase profitability through plan design, promotions, and other marketing ideas to retain and grow subscribers, increase voice, text, and data usage, as well as expand their business for increased diversification of revenue

Perform analyses of priority business value drivers to discover key insights

Bring and present best-in-class global ideas and solutions to customers

Perform research and write internal and external reports

Support the origination of added consulting opportunities and proposal efforts that would then be converted into projects

Lead successful delivery of project implementation with varied stakeholders on the ground

3-5 years of consulting experience with a proven track record

Experience with teams working in a global (remote) environment

Experience in enterprise software preferred, but not required

Ability to rapidly grasp new areas within the CMT domain and quickly structure a broader concept

Strong analytical skills and familiarity with business analysis tools (e.g. Tableau, SQL, excel, and the similar)

Strong undergraduate and/or graduate academic credentials preferred

Exceptional oral and written communication skills

Fluency in English is a must

Project management experience is a nice to have

An MBA would be a significant plus

A hiring event is a scheduled online event where all our relevant testing relating to a role is conducted on the same day. Submissions received during the event are graded the following week, and successful candidates notified if they have progressed to the next round which is an online interview with a Hiring Manager.