VP of Hardware and Software Development $200,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
You are looking for a system to own. If you have personally run endpoint fleets, SaaS access, and hardware procurement at scale — and you would rather build the operational backbone yourself than direct people who build it — this role is structured for you. This is a senior individual contributor seat. No direct reports. Full ownership.
2 Hour Learning is scaling a new model for K-12 powered by AI-driven personalized learning. New campuses launch on a steady cadence, and the difference between a campus that opens on time and one that does not often comes down to a single operational thread: are the devices provisioned, are the SaaS licenses active, are the comms tools configured? We are hiring a VP-level operator to own that thread end-to-end across a growing network.
You will run device procurement across Dell, HP, Apple, and Lenovo; administer MDM and provisioning workflows; manage SaaS accounts and renewals across 14+ platforms; and execute the campus technology onboarding playbook (Google Voice, Zoom Phone, Zoom Rooms). You will set the standard for how this function operates — the SOPs, the automation, the AI-assisted workflows — and you will be the one executing against it.
If you want a senior IC role with clear ownership, measurable launch outcomes, and the autonomy to build the operating system rather than fight a ticket queue, we would like to meet you.
What you will be doing
- Own end-to-end device procurement across Dell, HP, Apple, and Lenovo — vendor relationships, lead times, specifications, and delivery so every campus has what it needs before launch
- Run provisioning, imaging, enrollment, and lifecycle management for student and staff devices through an MDM platform, keeping asset records accurate across the network
- Administer SaaS accounts, permissions, and licenses across 14+ platforms — staying ahead of utilization, renewals, and access gaps before anyone has to ask
- Execute the new-campus technology onboarding playbook end-to-end: staging devices, provisioning systems, and configuring Google Voice, Zoom Phone, and Zoom Rooms before day one
- Set the operational standard — write and maintain the SOPs, runbooks, and launch checklists, and use AI tools to automate the repeatable work so the function scales without scaling headcount
What you will NOT be doing
- Managing a team — this is a senior IC role where you do the work, not delegate it
- Sitting in a ticket queue measured by volume instead of launch outcomes
- Designing long-range IT architecture in slide decks while launches slip
- Running ad-hoc purchasing without inventory visibility, vendor coordination, or documented specs
- Waiting on someone else to write the process — you set it, document it, and improve it every cycle
Key responsibilities
This role exists so that every campus opens and operates on schedule because devices, SaaS access, and launch technology are fully provisioned and working before day one.
Candidate requirements
- Currently located in the United States and authorized to work in the US without visa sponsorship
- Willing and able to travel periodically to US campuses
- Senior-level experience administering an MDM platform such as ManageEngine, Jamf, Intune, Mosyle, or equivalent — owning the platform, not just using it
- Hands-on experience deploying and supporting end-user devices (laptops or tablets) at scale, including zero-touch/automated enrollment, imaging, or configuration scripting
- Experience administering SaaS platforms across multiple vendors, including account provisioning, permissions management, and license management
- Demonstrated ownership of hardware procurement and asset tracking workflows — vendor selection, asset registers, refresh/disposal cycles
- Strong track record of creating and maintaining operational documentation (SOPs, runbooks, playbooks) that others can execute against
- Demonstrated use of AI tools to troubleshoot technical problems or automate repetitive operational workflows
Nice to have
- Experience owning IT operations across a distributed, multi-site environment with inventory, spares, and repairs managed across locations
- Strong record of building automations that meaningfully reduce manual provisioning, reporting, or renewal work
- Experience configuring or administering Google Voice, Zoom Phone, or Zoom Rooms
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