Senior Product Manager
$200,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Not accepting applications on crossover.com at this time.

Description

In today's business landscape, AI promises revolutionary change—yet the gap between AI's potential and its practical impact remains frustratingly wide. Too many organizations invest heavily in artificial intelligence only to end up with underutilized features, excessive operational costs, and solutions disconnected from core business objectives. The AI revolution is happening, but its benefits remain elusive for many.

At IgniteTech, we're changing this narrative by developing AI solutions that deliver measurable business value. Our focus isn't on theoretical applications or flashy demos—it's on creating AI-powered features that meaningfully improve customer engagement, boost retention metrics, and drive operational efficiency. We integrate these solutions directly into existing workflows where they can make an immediate difference. This is AI with purpose, designed for real-world impact rather than technical novelty.

As our Senior Product Manager, you'll be at the forefront of bringing practical AI to market. This isn't a role for those who prefer to remain in the strategy sphere—you'll be deeply involved in the execution, working hand-in-hand with ML engineers to transform business requirements into technical specifications. You'll make critical decisions about model performance parameters, balance the trade-offs between accuracy and speed, and optimize the economics of AI deployment. We're looking for someone who understands both the business landscape and the technical realities of enterprise AI implementation.

If you're passionate about solving complex challenges where AI technology meets business strategy, and you're ready to create AI products that users genuinely value and adopt, we want to connect with you!

What you will be doing

  • Discovering and defining strategic applications for Generative AI across IgniteTech's diverse product portfolio
  • Developing comprehensive product roadmaps and creating proof-of-concept demonstrations that showcase the transformative potential of AI features
  • Orchestrating the successful deployment of AI capabilities, eliminating adoption barriers, and ensuring seamless integration with existing product ecosystems

What you will NOT be doing

  • Coding, development work, or providing technical customer support (we have dedicated teams for these functions)

Key responsibilities

  • Crafting exceptional, user-focused AI solutions engineered to drive key metrics: increasing product adoption rates, deepening user engagement, and strengthening customer retention

Candidate requirements

  • Minimum 3 years of product management experience specifically within B2B software environments
  • Demonstrated professional experience leveraging generative AI platforms (such as ChatGPT, Claude, or Gemini) to successfully streamline and automate workflow processes

Meet a successful candidate

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