Salesforce Software Engineering Manager$ 100k USD/year $ 50 USD/hour 40h/week Remote Position Long-term
We are looking for an experienced Salesforce Software Engineering Leader, who brings outstanding managerial and Salesforce solutions capabilities to support technical teams for a multi-million-dollar revenue enterprise.
The Salesforce Engineering Manager should have the ability to multi-task, be organized to meet tight deadlines and be extremely process focused on excelling in a fast-paced environment.
As a team leader, you will be responsible for managing a high-performance team to build and integrate cloud-based applications with the Salesforce platform and ensure the team is delivering on daily tasks outlined in the weekly targets.
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Salesforce Software Engineering Manager will support and be responsible for client delivery, proposals, new business opportunities, and knowledge management. This includes product launches, hardware/software updates and major deployments.
At Crossover, we set high-quality bars and push for constant improvements, and the Salesforce Engineering leader will be assisting teams with issue resolution, decision making and facilitating cross-functional groups.
Your Salesforce support activities will also include:
Lead Salesforce support team members, evaluate results and provide guidance
Establish best practices/standards/processes through the entire Support process.
Perform project tasks independently, and direct the efforts of others
Review deliverables to ensure accuracy and quality
Coach junior staff
Follow up with customers to identify areas of improvement.
Improve customer support by responding to queries and handling complaints.
Monitor and document employee performance results
Bring ideas for process and efficiency improvements
Analysis and Solution Definition:
• Coordination, implementation, and delivery of selected projects initiated within Marketing Services in a systematic fashion
• Support the communication effort required to implement technology enhancements effectively
• Work with internal functional experts, suppliers, and consultants on various teams to develop and communicate programs
• Meeting Project Leaders to discuss strategy for integration of project systems, databases, or application modules to improve operational performance and consistency of documentation
• Ensures that projects remain on schedule and within budget
• Works to mitigate any risks
• Prepares reports on project progress and problems
As a Salesforce Software Engineering Manager in Crossover, you will get an opportunity to learn and work on cutting-edge monitoring tools, which allow you to operate at an intensity and scale of thousands of servers for 70+ different software companies. You will be exposed to our metrics-driven culture, which is the foundation of our success in measuring and improving every engineering process and product we deliver.
Working with the top 1% talent will help you enhance your managerial as well as technical skills. Ultimately Crossover’s dynamic environment will allow you to move fast, set and achieve aggressive goals.
Learn and Use Disruptive Technologies
Crossover is your chance to learn cutting-edge new technologies in AI, Machine Learning, Big Data analysis, NLP, Cloud services and more, including how and when to use them.
Experience the Scale and Intensity
Crossover gives you unprecedented visibility to the top technology companies throughout the globe and an opportunity to work on multi-million dollar revenue products processing millions of transactions using revolutionary and radically differentiated processes in a high-intensity environment.
With our culture of setting SMART goals, you will receive candid feedback weekly instead of waiting for quarterly or annual reviews. This will help you take timely corrective action for your overall learning and development.