Senior Presales Engineer


Apply for a high-paying remote Senior Presales Engineer role in a dynamic environment that test your technical genius to the max.

Senior Presales Engineer

$ 200k/Year  ($ 100/Hour for 40 hours of productive work per week)  Remote Position   Long-term

As Senior Presales Engineer, you are expected to be a technology evangelist who can thrive in a fast-paced, entrepreneurial environment and hold your own with top information technology executives. In this role, you can demonstrate technical proficiency by providing solutions for customers with a high IT knowledge.

Our business philosophy focuses on constant improvement which entails getting open and direct feedback from top executives through weekly performance reviews and developing strategies to improve immediately.

APPLY NOW
 
 
 
 
WHY CROSSOVER?
Crossover recruits and builds world class high performing teams to power the fastest growing portfolio of software products in the world. No other company provides the training and the opportunities to test yourself on the depth and diversity of projects that we do. All roles are location independent so you are guaranteed to work with the best in the world. Challenge yourself. Be part of the change.
 
 
WHAT YOU'LL BE DOING

The Senior Presales Engineer is a technical leader capable of adapting our products and solutions to complex customer environments to facilitate and shorten the sales cycle.

To differentiate our products effectively, the individual needs to demonstrate experience and competency for delivering a compelling customer-focused narrative in front of customers.

Our fast-paced business models mean this sales practitioner must be able to rapidly identify customers’ technical and business needs, by investigating the existing architecture and making new recommendations that extract more value from their technology investments.

The ideal candidate will have a background of working with Chief Software Architects, CTOs, CIOs Technical Management at different sizes of organizations and be able to build trust with them, by engaging in intelligent discussions about developing new technology solutions.

Since we operate in a very competitive high-tech marketplace, the Presales Engineer should be a fast learner, capable of picking up new technologies. They should not be a single category/domain leader but have learned software through roles in engineering presales and project management. Substantial software solutions experience is mandatory.

 

 
BOOTCAMP PROGRAM

To apply for a role at Crossover, you will go through a series of online tests, usually during the online hiring event. If you pass these tests, you will be offered the opportunity to participate in our four-full-time week Bootcamp training program. This is elite training taught by our top instructors.

Here’s what our graduates have to say about Bootcamp:

"I am very pleased to say that because of Crossover's unorthodox and unique way of transferring the knowledge through (Paired sessions, coaching sessions with CSMs), I have never been more confident in my technical skills and abilities for my role."
-Mikael F

"The CTO Bootcamp was another thing that motivated me. I wanted to see how CTOs across the globe work and learn from them."
-Javed Z

"I've been with the company since Aug (been part of the second Bootcamp) and since then I've learned SQL, databases, servers, tapes, other content management systems etc- and that's only been in 3 months. Usually when I'm in a new company, I learned a lot about their platform, their tools etc during the length of my time with them but never at this speed!"
-Monnaliza T

It is offered as soon as you want to get started. You will be compensated for 40 hrs/ week at the hourly rate for the role you are applying to. Bootcamp training is an excellent opportunity to learn about our culture, expectations, tools, processes, and procedures. It's an intensive and demanding program, but every graduate is guaranteed a job at the end of it.
ONLINE HIRING EVENT



A hiring event is a scheduled online event where all our relevant testing relating to a role is conducted on the same day. Submissions received during the event are graded the following week, and successful candidates notified if they have progressed to the next round which is an online interview with a Hiring Manager.

 
 
KEY RESPONSIBILITIES

The candidate has substantial work experience in channel and SMB software business is a critical customer-facing technical solution team member with many responsibilities:

• Need to elaborate on the engineering pitch for customers/reseller partners, as well as drive a positive customer/reseller partner experience in SMB and channel areas

• Help define new technical content, white papers, technical concept notes that facilitate marketing, Sales, Presales work or help conclude delivery of existing services

• Achieving an expert level understanding of our customers’ environments and their evolving needs vis-a-vis our solutions and products so that you can facilitate the creation of new opportunities

• Lead customer business value identification and discovery by understanding how our products and their unique differentiation can be used within the customer’s existing architecture and business environment to unlock business value and effect process change

• Lead solution vision development and communication by presenting a story that paints a future vision for a customer of what their business can become by utilizing our product(s)

• As part of pre-sales cycles or POC delivery, creates solution architecture, heuristics, and designs for new solution approaches that meet/exceed customer's requirements

• Play a critical role in product evolution by being the key stakeholder in the product management function by providing critical product inputs to our product management function

• Lead the technical demonstration(s) by creating and documenting specific solutions between a technology demonstration and a final vision

• Set the quality bar for demo’s curation, execution, and delivery

• Keep up-to-date with market competitors for products in our portfolio and be able to compare and contrast them as needed

• Prepare the technical responses to RFPs and other documents as required

Goals for the role include:

• Expansion of our solution footprint inside our SMB customers as measured by expanded user adoption, extended solution use cases, leading to customer retention

• Support the channel sales team in Solution sales by increasing and converting loyal customers towards our unlimited software library platform

• The technical demonstration, and deployment of our solutions for both loyal as well as new customers

• Maintain relationships with existing customers and ensure they have the confidence in your abilities as a technical SME while you position yourself as a ‘customer advocate’


 
CANDIDATE REQUIREMENTS

Strong acumen in driving software sales within SMB and Channel business or Enterprise Accounts

5+ years in SMB, channel and distributor software sales experience in security, networking and/or communication products or supporting enterprise software sales cycles (e.g., ERP, CRM, etc.)

5+ years of SMB, channel and distributor field technical sales experience with an Average Selling Price (ASP) of $1,000-$10,000 or above $100.000 if in the Enterprise space

5+ years of team leadership, partner and customer handling experience as technical SME for SMB or Enterprise software solutions

Ability to engage sophisticated global customers in detailed technical discussions, making them confident that you know their problem better than they do

A true “roll up the sleeves and get it done” working approach

Demonstrated success as a problem solver, operating as a result-oriented, self-starter

Comfortable “working virtually” with teammates and customers around the world

Bachelor’s degree or equivalent in Computer Science, Computer Engineering, or Electrical Engineering, or ideally 10 years customer facing technical leadership over a broad portfolio of SW products from Top 30 Cyber security companies

Located in the USA, France, Belgium or Spain, with English and French speaking language skills

This job will require at least 50% time traveling for customer-facing meetings

 
 
WHAT YOU WILL LEARN
 
 

As a Senior Presales Engineer in our organization, you will learn what it takes to handle aggressive growth where we measure success on a daily and weekly basis. As you are going to be challenged by your management team to excel in your job, then you will grow your professional acumen faster than other software companies in the market.

You will be part of a company with awarded, cost-effective and robust technology in the SMB market with a unique value proposition that will position yourself as a tech leader within your customers and within the industry, Ultimately though you will learn to move fast, take risks and learn from failures. You will never be bored.

 
 
 

Relevant Files and Links

Every job creates excellent work. We want to show you the types of things you will learn, using real work examples of the processes, training examples, playbooks, projects you will build on the job.

Page 1

Software Engineering Daily

Features daily interviews about technical software topics

Sales Engineering Blog - Flying Cars

Flying cars, and other Sales Engineering Tools.

5 Things I've Learned as a Sales Engineer

Sales Engineers: How To Sleep Through The Demo And Still Win The Deal

John Care

Influencer in the Industry

Podcast

John Care Takes on RFP Responses


What is it like to be a Sales Engineer?, by Simon Walsh - Sales Engineer

 

Questions
and Answers

  • What does a typical day look like for the Sr. Pre-sales Engineer?

    The Senior Presales Engineer will have substantial experience in channel and SMB software sales and will be a critical member of the sales organization. Therefore the candidate will be able to elaborate on the engineering pitch and drive positive technical differentiation for our SMB products. The ideal candidate will work creating new technical content, white papers and other deliverables to support the sales process.

    In the face to face interaction with clients, the Senior Presales Engineer will be presenting the unique value proposition of our products and solutions. The candidate will maintain close communication with existing customers, to build technical confidence that positions the Senior Presales Engineer as a ‘customer advocate’ and ‘trusted advisor.’

  • Can you give some examples of the deliverables from the Sr. Pre-sales Engineer?

    The Senior Presales Engineer will elaborate on the engineering pitch for customers/reseller partners, as well as drive a positive customer/reseller partner experience in SMB and channel business using demos and POCs of our portfolio of products.

    The candidate will be required to prepare the technical responses to RFPs and other documents as needed within the pre-sales cycle.

    You will be measured by:
    • New business acquisition in sales pipelines as successful POC/demo driven
    • The success rate of sales opportunities generated after RFP submissions
    • New sales opportunities secured as a result of your technical relationship with customers as trusted advisor suggesting new products/services to increase the footprint
    • Conversion rates of customers to unlimited software license model (team with channels sales)

  • Who does the Sr. Pre-sales Engineer report to directly?

    This position reports directly to the Head of sales engineering or VP of Sales.

  • What types of products will we sell?

    You will be part of a company with a broad suite of SaaS technology with a unique value proposition that will position the Senior Presales Engineer as a tech leader within the customer base and in the marketplace.

 
 
 
THE HIRING MANAGER

 
FAQs