Senior Vice President of Product & Technology

Senior Vice President of Product & Technology

$ 400k USD/year  $ 200 USD/hour   40h/week   Remote Position   Long-term

Are you a senior executive with extensive product & technology experience in telco services and ready to step into a challenging leadership role? Do you have a thorough understanding of telecommunications and mobile operator businesses? Are you a highly self-motivated, passionate and energetic leader known for dedication and an unrelenting drive to succeed and win? Are you able to start from scratch and build for the future? If so, this is the role for you.

Why Crossover?
Be a part of the fastest growing private equity portfolio in the world. Join our rapidly expanding partner network. Support an expanding global network of clients. A key benefit of Crossover is that all our roles are location independent. Live and work anywhere: work from home, a coffee shop or at one of the many co-working spaces Crossover partners can access and collaborate.

ZephyrTel is looking for an SVP of Product & Technology, who has a good appreciation of “Go to Market.” They will report directly to the CEO. They will be powerful in positioning a roadmap in business terms. They will fully understand the need for repeatability and scalability of product solutions. They will share the view that the death knell of many Enterprise Software Companies, has been allowing Clients to "menu choose" their feature/functionality requests and be able to articulate our ‘vision’ internally and externally.  

This person will be able to:

  • Create a process to fit our environment, with a minimum of corporate resource/facilities.

  • Articulate and position our roadmap to all levels of our business as the ‘must quote brand'.

  • Guide internal and corporate resources, enabling selling of multiple products into a telco.

  • Be able to introduce new products into the company equation quickly.

  • Scale – from modest beginnings to $1bn revenues.

  • Articulate to customers that our product features/roadmap will be able to meet their needs.

  • Understand and articulate deep technical insights, what technology trends are inevitable and knowing the data structures and algorithms that can give our products a huge technical advantage.

  • Push back on a customer and deliver a compelling alternative that fits in a common product while articulating to the customer why this is the future.

  • Articulate our vision of the cloud - most customers say they don't want the cloud, especially public cloud. We have to deliver a real TCO reduction and a compelling cloud vision.

  • Perform at a higher level to move the industry to our vision. If customers don't adopt our products, it is not "stupid customers" fault, but a failure of product management to create a compelling enough product.


A hiring event is a scheduled online event where all our relevant testing relating to a role is conducted on the same day. Submissions received during the event are graded the following week, and successful candidates notified if they have progressed to the next round which is an online interview with a Hiring Manager.


Visit frequently and interact with senior executive leadership at customer sites

Quickly integrate new products into the ZephyrTel portfolio Build and management of a remote team

Work with executive team to build a company, leading the way in the industry

Behavioral characteristics:

• Impeccable focus and professionalism

• Clever, original and inventive – with a passion for using experimentation and learning to create competitive advantage

• Highly motivated, high energy, “must-win” approach

• Team player with strong skills in the areas of leadership, motivation, relationship building, and communications

• A savvy leader with exceptional bandwidth who can navigate a high growth, rapidly changing organization

• Someone with a highly agile and adaptable work attitude and very much a proactive self-starter

• Someone who is aspirational, agile and someone less conservative

Expertise in the telecom practice

Proven performance

Proven ability to set up a team and work from scratch with little potential support initially

Executive presence

First Degree essential, Second or MBA preferred

Prepared/capable of leading product resource within the core functions across different products

Proven, superior leadership experience in telco services (telco experience ideal although not essential)

Excellent understanding of mobile operators’ business and their challenges

Excellent English communication (written and verbal)

History of proactively partnering with sales organizations to drive growth