Solution Integration Engineer

Do you want to resolve challenges on IT solutions deployed in a customer environment? Learn more about our Solution Integration Engineer role.

Solution Integration Engineer

$ 30k/Year  ($ 15/Hour for 40 hours of productive work per week)  Remote Position   Long-term

We are looking for skilled engineers with the ability to work aggressively to identify, analyze, research, and resolve challenges on all aspects of an IT solution being deployed in a customer environment.

Engineers have aggressive daily and weekly targets set for them and are required to work a standard working week with us. Your output of work is measured daily, both from a quantitative as well as a qualitative aspect. You will receive daily and weekly feedback on your performance which will help you resolve blockers and ensure you are meeting your targets.

Crossover recruits and builds world class high performing teams to power the fastest growing portfolio of software products in the world. No other company provides the training and the opportunities to test yourself on the depth and diversity of projects that we do. All roles are location independent so you are guaranteed to work with the best in the world. Challenge yourself. Be part of the change.

As a Solution Integration Engineer you can expect to be a member of one of our teams implementing our solutions at client sites. Engineers gather requirements, analyze gaps, and implement solutions.

Solution Integration Engineers have aggressive daily and weekly targets to work against and can expect to receive daily and weekly feedback about performance. This regular feedback is used to help you improve immediately and to help you resolve blockers which may be slowing down your performance.



A hiring event is a scheduled online event where all our relevant testing relating to a role is conducted on the same day. Submissions received during the event are graded the following week, and successful candidates notified if they have progressed to the next round which is an online interview with a Hiring Manager.


Execution of on-site and remote integration for complex BSS architectures including internal products and ecosystems of new or already installed applications, interfaces configuration & integration

Working with 3rd parties in trouble resolution and ensuring compliance with requirements

Co-responsible for Operational Launch of the solution

Co-responsible for migration testing (tooling and process) and first executions as well

Co-Responsible for functional and non-functional testing of the deployed solution


Total of 2+ years of work experience with IT and/or BSS technology products and services

Minimum of 2 years of testing experience in telco companies

At least 1 year of experience in mobile telecom networks GSM/CDMA, billing solutions, real-time rating and charging systems, Microsoft CRM, solutions, Self-care solutions ( Web, USSD, IVR), Web Portals

At least 1 year of working experience using cloud services such as AWS

Experience in one or more aspects of Telecom BSS solution deployment/integration

Minimum 2 years experience with Redhat LINUX and shell/Perl scripting

Ability to construct SQL queries to retrieve complex information from a SQL Server/Oracle database

Analytical thinking and problem-solving ability

Excellent written and oral English communication, presentation and negotiation skills

Nice to Have:
• Knowledge of Redknee TCB or Unified Suite of products
• System integration and configuration expertise
• Knowledge of multiple technologies including (but not limited to) TCP/IP, CORBA, SOAP, SS7, Diameter, Http(s) strongly preferred
• Knowledge of configuring network elements including switches, routers, and load-balancers valued
Travel Requirements
• Minimum 50% travel throughout the year can be expected
• Possess the maturity to adapt to different corporate environments
• Should be fluent in English. Spanish skills are advantageous to have


Continual Improvement: With our culture of setting SMART goals, you will receive candid feedback weekly instead of waiting for quarterly or annual reviews to help you take timely corrective actions for your overall learning and development.

You will learn how we manage our teams through metrics and how we deliver business value through our goal management techniques.


Relevant Files and Links

Here you can find resources relevant to this role.

Page 1

Lukasz, one of our Software Engineering Managers, talks about our testing processes and hiring needs in Crossover

Mircea Strugaru, VP of Engineering, talks about his role as a VP of Engineering at Crossover.

Video presentation by Danielle Royston, CEO of Optiva shares a solution put in place using Google Spanner


and Answers

  • I heard you have a tracking tool to monitor your teams, why do you use it?

    One of the key objectives of our productivity tracker is for it to be used by our Crossover partners to log time and eventually get paid. We also log information about our Crossover partners to understand what tools and applications they are using. This helps us to build work patterns of our people and identify best practices which we can share with all our teams.

  • Do you use Agile?

    Like most organizations, we make use of subsets of Agile. The one key difference though is that our teams are highly specialized in the task they do. For example, we have a maintenance team whose only task is to fix bugs on our products. Rather than being product specialists they are process specialists.

  • How can I get promoted to new roles?

    In order to move across roles you need to apply through our crossover portal. You should also be ensuring that your manager is always knowledgeable about any active applications you may have.

  • How do you measure the productivity of a team?

    Every team has a metric which they deliver against; by default, every person within the team is measured by the same metric on a weekly basis. For example, the metric for our maintenance team is “number of bugs fixed”. The cost per unit of the maintenance team on a weekly basis is the total headcount cost of the team for a week divided by the number of bugs fixed during the same week.

  • What are the key things I need to do to ensure I am successful as an Engineer?

    Besides the obvious technical knowledge required to do the role, and keeping yourself up to date with the latest technology updates, you should also have a comfortable and quiet environment to work from. You should set a good calendar for your week which is repeatable and which allows you to dedicate long blocks of time towards your work with Crossover.