Solution Integration Engineer$ 30k/Year Flexible Long-term
Good fit for: Telecoms Engineer, Junior Telecoms Consultant
Do you have a telecoms IT background and do you have the ability to analyze, research, and resolve challenges on all aspects of an IT solution being deployed in a customer environment? If yes, then this role may be for you.
We have high expectations for our software engineers to implement solutions within a telecoms customer base. You will have aggressive daily and weekly targets set for you. Your output of work is measured daily, both from a quantitative as well as a qualitative aspect. You will receive daily and weekly feedback on your performance which will help you resolve blockers and ensure you are meeting your targets.
-Kingsley E, Java Software
As a Solution Integration Engineer you can expect to be a member of one of our teams implementing our solutions at client sites. Engineers gather requirements, analyze gaps, and implement solutions.
Solution Integration Engineers have aggressive daily and weekly targets to work against and can expect to receive daily and weekly feedback about performance. This regular feedback is used to help you improve immediately and to help you resolve blockers which may be slowing down your performance.
A hiring event is a scheduled online event where all our relevant testing relating to a role is conducted on the same day. Submissions received during the event are graded the following week, and successful candidates notified if they have progressed to the next round which is an online interview with a Hiring Manager.
Execution of on-site and remote integration for complex BSS architectures including internal products and ecosystems of new or already installed applications, interfaces configuration & integration
Working with 3rd parties in trouble resolution and ensuring compliance with requirements
Co-responsible for Operational Launch of the solution
Co-responsible for migration testing (tooling and process) and first executions as well
Co-Responsible for functional and non-functional testing of the deployed solution
We believe in continuous growth and strive for continuous improvement. We also have an obsessive focus on improving the quality of teams, and you will learn how to do this as part of your work in our continuous journey towards improving the quality of products.
You will learn how an organization operates with an automated continuous deployment pipeline; you will learn how innovation and experimentation with technology can help drive productivity improvements, reduce costs and free up your time to do more meaningful and interesting tasks.
You will also learn how to operate in our metrics-driven culture, which is the foundation of our success in measuring and improving every engineering process and product we deliver. This also ties into the use of WorkSmart Pro, where you can learn how to improve your efficiency during your standard working day. You will learn how our centralized software factory model benefits an organization and gains from the economy of scale; the more we grow, the more efficient we become. We want you to become a specialist in some of the parts of our software factory model and allow you to master your technical skills while interacting with the top 1% global technical talent.
A good fit for...
8+ years in IT or Telco
Experience in SI
Experience in Team Lead
Experience in Project Management
A good fit for...
5+ years in IT or Telco
Experience in SI
A good fit for...
2+ years in IT or Telco
Watch this video presentation by Danielle Royston, CEO of Optiva, which demonstrates a solution some of our teams have put in place using Google Spanner
As a Solution Integration SE, what are the opportunities to learn and work with new technologies?
The learning responsibilities belong to you. However, we can provide support and adequate content to help you. To be able to work with new technologies, you will need to re-apply and take the specific tests on the desired technology stream.
What are the key things I need to do to ensure I am successful as a Solutions Engineer?
Besides the apparent technical knowledge required to do the role, and keeping yourself up to date with the latest technology updates, you should also have a comfortable and quiet environment to work from. You should set a good calendar for your week which is repeatable and which allows you to dedicate long blocks of time towards your work with Crossover.
How do you measure the productivity of a Solutions team?
We do not measure the productivity by technology. Every team has a metric which they deliver against; by default, every person within the team is measured by the same metric on a weekly basis. For example, the metric for our maintenance team is “number of bugs fixed.” The cost per unit of the maintenance team on a weekly basis is the total headcount cost of the team for a week divided by the number of bugs fixed during the same week.
I heard you have a tracking tool to monitor your teams, why do you use it?
One of the key objectives of our productivity tracker is for it to be used by our Crossover partners to log time and eventually get paid. We also log information about our Crossover partners to understand what tools and applications they are using. This helps us to build work patterns of our people and identify best practices which we can share with all our teams. As an engineer we expect that you would be spending at least 80% of your time in your relevant IDE with the remaining 20% spent on email, meetings and reviewing documents.
Do you use Agile?
Like most organizations, we make use of subsets of Agile. The one key difference though is that our teams are highly specialized in the task they do. For example, we have a maintenance team whose only task is to fix bugs on our products. Rather than being product specialists they are process specialists.