Technical Delivery Owner$ 200k USD/year $ 100 USD/hour 40h/week Remote Position Long-term
The Technical Delivery Owner (TDO) is the senior most technical leader in our professional services organization and is the technology go-to-person for the customer. The TDO is accountable for success of the deployed enterprise software solution in our largest accounts. This role is primarily client facing - so great communication and experience working with customer executives is a must have.
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As the owner for the architecture and technical delivery of multi-million dollar solutions for our largest clients, you effectively work as the Chief Architect of the platform.
The TDO engages closely with key customers for business requirements, creating E2E scoping to fulfill the customer needs and delivering the end solution to assure customer success. The position is only a great fit for someone who takes a truly hands-on approach to solutions engineering and consulting.
Developing expertise in one or more of our proprietary enterprise or carrier grade software products.
Leveraging your broad technology capability set and maintain a level of excitement in using various technologies to architect, develop, and iteratively deploy real enterprise class software.
Engage in technical business discussions and solution architecture with C-level executives at our largest customers and prospective clients.
Create architecture, algorithms and designs for solutions that scale to the customer’s requirements.
Maintain accountability for the technical delivery of the solution, including personally owning the resolution of the most technically challenging issues - working closely with various teams to ensure timely delivery.
Support the sales teams to drive upsell in the account or new sales in new opportunities by assisting in technical presentations, demos and value proposition messages.
Interface with R&D to provide estimates that match our customer needs to our products, review scope of the proposal while ensuring alignment internally and externally.
Lead a cross functional team of Developers, Consultants, System Integrators working across all elements of solution delivery.