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Telecom Integration Architect

$ 60k/Year   Flexible   Long-term

Do you have a telecoms IT background? Do you have the ability to analyze, research, and resolve challenges in all aspects of an IT solution being deployed in a customer environment? If yes, then this role may be for you.

We have high expectations for our software architects to implement solutions within a telecoms customer base. You will execute the integration of complex BSS architectures including internal products, already installed applications, and other interfaces. You will also provide support in the configuration and customization of our applications.

“While working with top 1% talent people at Crossover I learned a lot professionally: how to deal with challenging targets, how to think out of the box and how to balance professional & personal life.”
Apparao A, Software Architect
, we have  full time partners from your country,   Let’s make it !
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Why Crossover?
Crossover recruits and builds world class high performing teams to power the fastest growing portfolio of software products in the world. No other company provides the training and the opportunities to test yourself on the depth and diversity of projects that we do. All roles are location independent so you are guaranteed to work with the best in the world. Challenge yourself. Be part of the change.

Telecom Integration Architects work with the newest IT products in a demanding environment. You should have already worked as a Telecom Integration Engineer in various projects and this will be the next step in your professional career.

Architects within this team are expected to have high standards of code quality and will have daily and weekly targets. We measure the quality of work through our First Time Acceptance rate, meaning that our Product Chief Architects accept the work delivered by the software architects immediately and without having to ask for a rework.

In all cases, you will have aggressive daily and weekly targets to work against, and you can expect to receive daily and weekly feedback about your performance. The regular feedback is used to help you improve immediately and to help you resolve blockers which may be slowing down your performance.


Execution of Onsite and Remote Integration of Optiva and third-party products into a customer environment

Executing modeling of customer tariff structure

Support in configuration and customization

Define acceptance test scope

Working with 3rd parties in trouble resolution and ensuring compliance with requirements

Co-accountable for the operational launch of the solution

Co-accountable for migration testing (tooling and process) and first executions

Co-accountable for functional and non-functional testing of the deployed solution


Total of 5+ years of work experience with BSS technology products and services within telco companies

Experience with Redhat LINUX and shell/Perl scripting

An excellent level of Java and webserver technologies

Minimum of 5 years of testing experience in telco companies

2+ years in an environment where you used architecture principles and frameworks

At least 1 year of working experience using cloud services such as AWS

Minimum of 1-year experience in mobile telecom networks GSM/CDMA, billing solutions, rating and charging systems, Microsoft CRM, solutions, Self-care solutions ( Web, USSD, IVR), Web Portals

Understanding of Systems Integration business with experience in one or more aspects of Telecom BSS solution deployment/integration.

Experienced in testing of software systems; preferably telco systems

Excellent organizational skills with the proven ability to work proactively under minimal supervision

Sound understanding of operator business drivers and technology

Ability to construct SQL queries to retrieve complex information from a SQL Server/Oracle database

Excellent written and oral English communication, presentation and negotiation skills

Nice to Have:
  • Knowledge of multiple technologies including (but not limited to) TCP/IP, CORBA, SOAP, SS7, Diameter, Http(s) strongly preferred
  • Knowledge of Optiva ( Redknee) TCB or Unified Suite of products
  • Knowledge of configuring network elements including switches, routers, and load-balancers valued
  • Strong critical thinking and analysis skills Creative, innovative and strategic thinking
Travel Requirements:
  • A minimum of 2 months of continuous travel on site to customers and at least 50% of travel in a year
  • Possess the maturity to adapt to different corporate environments
  • Should be fluent in English. Spanish skills are advantageous to have

We believe in continuous growth and strive for continuous improvement. We also have an obsessive focus on improving the quality of teams, and you will learn how to do this as part of your work in our continuous journey towards improving the quality of products.  

You will learn how an organization operates with an automated continuous deployment pipeline; you will learn how innovation and experimentation with technology can help drive productivity improvements, reduce costs and free up your time to do more meaningful and interesting tasks.  

You will also learn how to operate in our metrics-driven culture, which is the foundation of our success in measuring and improving every engineering process and product we deliver. This also ties into the use of WorkSmart Pro, where you can learn how to improve your efficiency during your standard working day. You will learn how our centralized software factory model benefits an organization and gains from the economy of scale; the more we grow, the more efficient we become. We want you to become a specialist in some of the parts of our software factory model and allow you to master your technical skills while interacting with the top 1% global technical talent.

Software Engineering Manager

As a Software Engineering Manager, you will be managing a team of 5-10 engineers and/or architects following best practices in management. You will be accountable for delivering business value for our extensive portfolio of products and services.

Telecom Integration Chief Architect
Team Lead

Telecom Integration Chief Architects work with the newest IT products in a demanding environment. You should have already worked as a Telecom Integration Architect in various projects, and this will be the next step in your professional career.

Telecom Integration Architect
Individual Contributor

Telecom Integration Architects work with the newest IT products in a demanding environment. You should have already worked as a Telecom Integration Engineer in various projects, and this will be the next step in your professional career.

Work Examples
One of our Software Engineering Managers, talks about our testing processes and hiring needs in Crossover
Mircea Strugaru
VP of Engineering, talks about his role as a VP of Engineering at Crossover.

Watch this video presentation by Danielle Royston, CEO of Optiva, which demonstrates a solution some of our teams have put in place using Google Spanner


and Answers

  • As an SA, what are the opportunities to learn and work with new technologies?

    The learning responsibilities belong to you. However, we can provide support and adequate content to help you. To be able to work with new technologies, you will need to re-apply and take the specific tests on the desired technology stream.

  • What are the key things I need to do to ensure I am successful as a Software Architect?

    Besides the apparent technical knowledge required to do the role, and keeping yourself up to date with the latest technology updates, you should also have a comfortable and quiet environment to work from. You should set a good calendar for your week which is repeatable and which allows you to dedicate long blocks of time towards your work with Crossover.

  • How do you measure the productivity of a Solutions team?

    We do not measure the productivity by technology. Every team has a metric which they deliver against; by default, every person within the team is measured by the same metric on a weekly basis. For example, the metric for our maintenance team is “number of bugs fixed.” The cost per unit of the maintenance team on a weekly basis is the total headcount cost of the team for a week divided by the number of bugs fixed during the same week.

  • I heard you have a tracking tool to monitor your teams, why do you use it?

    One of the key objectives of our productivity tracker is for it to be used by our Crossover partners to log time and eventually get paid. We also log information about our Crossover partners to understand what tools and applications they are using. This helps us to build work patterns of our people and identify best practices which we can share with all our teams. As an engineer we expect that you would be spending at least 80% of your time in your relevant IDE with the remaining 20% spent on email, meetings and reviewing documents.

  • Do you use Agile?

    Like most organizations, we make use of subsets of Agile. The one key difference though is that our teams are highly specialized in the task they do. For example, we have a maintenance team whose only task is to fix bugs on our products. Rather than being product specialists they are process specialists.