Strategic Account Executive, Forward Kitchens (Remote) - $60,000/year USD

On-demand food delivery is the future of restaurants. However, most restaurants are either ill-equipped or unaware of how to unlock their full delivery revenue potential through digitization. A restaurant’s digital presence could be the difference between a viral hit like Salt Bae’s booming global steak empire (which is just ok, if you ask us) and your favorite mom-and-pop hole-in-the-wall that went out of business during the pandemic.

That’s where Forward Kitchens comes in. We empower restaurants to create multiple digital storefronts each, generate more online sales, and increase their bottom line – all without having to hire a creative marketing team or deal with the millions (we’re exaggerating) of delivery platforms out there. We believe in our partner restaurants’ power to represent their communities and provide delicious, eclectic meals to their ever-ravenous customers at scale.

In this role, you will be the go-to contact for key customer accounts. You will become an expert in our product and work cross-functionally with our sales, operations, product, and engineering teams to provide customers with the best possible Forward Kitchens experience. If you are an excellent communicator who is highly analytical and results-oriented, then this is the role for you!

• Building and managing relationships with our partner restaurants
• Onboarding new accounts and implement launch playbooks across a variety of markets
• Defining unique growth plans tailored to each customer

• Cold calling potential customers
• Having check-in meetings with customers just to “touch base”

• 3+ years of experience in Account Management, Business Development, Sales, or Customer Success at a high-growth startup
• Ability to work US hours