You will be at the intersection of Sales, CSM, Marketing and Finance in a high-tech enterprise with a wide portfolio of software products serving an array of different business needs and targeting vastly different audiences. You will learn how to integrate the best of breed tooling to drive data-focused process management and process automation.
Principal Salesforce Administrator $100,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks ($50 USD/hour)
Not accepting applications on crossover.com at this time.
Description
Are you under-utilized in your role, maintaining the status quo? Would your talents be better leveraged in a fast-paced organization that requires you to create solutions, solve complex and unstructured problems, and have a real impact on business operations? Do you know the Salesforce platform inside and out? If so - then you may be just the person we're looking for.
Come learn 10X faster at Trilogy. In this fully remote role, you will be managing, extending, and integrating multiple Orgs that support several business functions across multiple business units with 100+ enterprise software products. Our platforms use Salesforce with advanced business automation strategies and tools to drive Sales, CSM, and even Recruiting.
You will be a part of our digital evolution strategy, building and supporting at scale our efforts in software-driven organization management and business process automation.
What you will be doing
You will collaborate with the Operations, Sales, Marketing, CSM, and Finance teams to manage and make sure our Salesforce-based systems and processes are working correctly. You will be relied upon to support us as a Salesforce administrative expert, integrate new technologies, architect systems, methods, and processes to help us be more efficient.
In this role you will:
- While there will be other team members and other resources, this role provides you with a level of autonomy that other roles may not. We look to you to be an expert, optimize our current Sales tech stack, implement and suggest improvements.
- Understand how to scale and make sure processes are repeatable.
- Focus on building world-class operational processes.
- Suggest tooling and build integrations into other systems
What you will NOT be doing
- Creating sales pitches or interacting with prospective customers
- Creating advertising copy
- Designing or developing websites
- Creating the advertising or marketing strategy.
Key responsibilities
In this role you will be working in a team with other Salesforce specialists and engineers, reporting to the VP of Technical Product Management responsible for our operating platform.
- Administrate our Salesforce Platforms, configuration, and other system related issues.
- Manage data quality, enrichment, and data migration projects.
- Install and configure Salesforce packages like CPQ, Marketing Cloud, Pardot, etc.
- Configure and expand the data model, flows, approval processes, validation rules.
- Work with Apex as needed to extend the system and build integrations.
- Help select and integrate appropriate tooling to meet functional requirements
- Integrate with 3rd party sales, marketing, and finance systems.
- QA and test our sales processes to make sure lead generation, routing and sales processes are working smoothly
- Create reports and dashboards
- Export data and build advanced data analytics using tools like AWS QuickSight
Candidate requirements
- Extensive experience configuring, managing, and extending Salesforce with past full administrative responsibility for a significant Org supporting multiple sales teams.
- Salesforce expertise equivalent to SFDC Advanced Salesforce Administrator plus SFDC Certified Technical Architect.
- Working Apex knowledge equivalent of SFDC Platform Developer I certification.
- Strong ability to work with data: understanding of data structures and data modeling, SOQL, SQL, data import/export/migration/enrichment, reporting, and visualization.
- You are curious, learn quickly and are able to modify processes and technologies to make things work.
- Efficient Problem Solver: You are an expert in leveraging solutions discovered by others and applying them to current problems.
- You pride yourself on attention to detail and delivering quality solutions.
- Upper-Intermediate (B2) proficiency in English.
Nice to have
- Experience configuring Salesforce CPQ, HVS, Outreach, Chorus/Gong, Marketing Cloud, Pardot, and other add-on toolchains for Sales, Marketing, CSM.
- Experience with recurring billing platforms or ERPs and their integration with Salesforce.
- Experience with BI tools like AWS QuickSight or Tableau.
How it works
Applying for a role? Here’s what to expect.
We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
STEP 6
Celebrate!
Frequently asked questions
What you will learn
Reviews
Meet some people who've landed similar jobs
Why Crossover
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
