Description
Are you an experienced software account manager with experience in the telecommunications industry? Are you passionate about building deep relationships with client executives and partnering with them to drive account strategy? Are you looking to influence how customers meet their business needs using software products?
Totogi is a software company redefining the rules of the telecommunications industry by lifting it into the public cloud. We empower CSPs through 100% cloud-native, API-driven solutions that facilitate the integration with legacy systems, implement new features and services in minutes instead of months, and deliver a BSS that generates 10x performance at a tenth of the cost.
In this role, you will engage with key decision-makers and create a vision for Totogi’s products to meet their business needs. You will work across multiple telecommunications providers (CLEC, ILEC, Cable, Wireless) in a specific geography. Your focus will be to communicate clearly and build relationships, while sharing the value of our services and software model.
If you are self-driven, love building customer-focused relationships, and want to use your technical prowess to specialize in Totogi’s value-creating enterprise software library, apply today!
What you will be doing
- Hosting meetings with key customer stakeholders to understand their needs
- Demonstrating how our products meet the customer’s needs
- Encouraging customer adoption of additional products and services within our portfolio
What you will NOT be doing
- Hosting sales calls where quotas lead the conversation; instead, you’ll focus on finding value for your customers
- Handling every customer ask or escalation in pursuit of customer satisfaction
- Having check-in meetings with customers just to “touch base”
Key Responsibilities
- Define and drive account strategy, leading to the adoption of additional portfolio products and services
Candidate Requirements
- 3+ years of experience in a lead account management, customer success, or client partnership role in the software industry (only account leadership will be considered, supporting roles do not count)
- 2+ years of experience selling products or services to telecommunications companies
