Description
You deliver complete customer solutions, not isolated features that may never see production. You thrive in the challenging middle ground: ambiguous requirements, complex APIs, structured content, authentication flows, migration scripts, and the critical moment when a customer can execute their workflow from start to finish. If you prefer clearly defined tickets with minimal customer interaction, this role is not the right match.
Quark enables enterprise teams to manage sophisticated content workflows. In this position, you will transform customer requirements into dependable implementations on the Quark platform: configurations, REST API integrations, webhooks, SSO/SAML connections, XML/XSLT transforms, migrations, and workflow automations. The work is technical, customer-engaged, and results-oriented. A polished demo is insufficient. The solution must function under real-world conditions, pass validation against acceptance criteria, and be documented clearly enough for others to maintain.
AI is integrated into how you accomplish the work. You will leverage tools such as Cursor or Claude Code to accelerate delivery, and you will develop practical AI agents, Skill files, or similar automation assets that eliminate repetitive tasks. Over time, your contribution evolves from executing individual implementations to establishing reusable delivery frameworks that make subsequent customer deployments faster and more dependable.
If you seek hands-on integration work where AI, structured content, and customer outcomes converge, apply now.
What you will be doing
- Transform customer requirements into technical implementation plans, acceptance criteria, and actionable delivery tasks
- Configure Quark workflows, structured content models, business rules, integrations, and external data-source connections
- Develop and test REST API, webhook, SSO/SAML, XML/XSLT, migration, and scripting-based automation deliverables
- Troubleshoot implementation issues by examining logs, payloads, authentication flows, transforms, and configuration dependencies
- Produce clear runbooks, handover materials, and walkthroughs that enable customers to operate the delivered solution
What you will NOT be doing
- Developing unrelated core product features that lack a direct customer implementation objective
- Executing vague tickets without first clarifying requirements, constraints, and acceptance criteria
- Implementing temporary workarounds without conducting root-cause analysis, validation, and creating reusable documentation
- Delivering generic training decks that leave customers reliant on undocumented tribal knowledge
- Delaying tested working progress for weeks in pursuit of an ideal solution
Key responsibilities
Deliver dependable Quark customer implementations that integrate systems, content workflows, and users to achieve measurable customer value.
Candidate requirements
- At least 3 years of hands-on software engineering, systems integration, implementation, or technical consulting experience
- Experience building or troubleshooting REST API and webhook integrations
- Working knowledge of authentication concepts such as SSO or SAML
- Practical proficiency with XML and XSLT or an equivalent structured-data transformation technology
- Proficiency in at least one scripting or programming language used for migration, automation, or workflow implementation
- Regular practical use of AI developer tools such as Claude Code or Cursor
- Experience building at least one useful AI agent, Skill file, agent definition, or equivalent automation artifact
- Fluent written and spoken English for customer discovery, requirements clarification, and technical handover
- Availability for at least 4 hours per day overlapping customer business hours in Europe and the US
Nice to have
- Experience with content management, publishing platforms, or structured content workflows
- Experience creating customer-facing technical documentation, runbooks, or implementation handover materials
- Experience converting ambiguous customer requirements into end-to-end integrations, migrations, or workflow automations
Applying for a role? Here’s what to expect.
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