Description
You deliver complete customer solutions, not standalone features that might never see real use. You thrive in the challenging middle ground: ambiguous requirements, complex APIs, structured content, authentication workflows, migration scripts, and the critical moment when a customer can finally execute their entire workflow. If you prefer clearly defined tickets with minimal customer interaction, this role will not be a good match.
Quark enables enterprise teams to handle sophisticated content workflows. In this position, you will transform customer requirements into dependable implementations on the Quark platform: configurations, REST API integrations, webhooks, SSO/SAML setups, XML/XSLT transformations, migrations, and workflow automations. The work is technical, customer-facing, and results-oriented. A polished demo is insufficient. The solution must function under real-world conditions, pass acceptance testing, and be documented well enough for others to maintain.
AI is integral to how this work is accomplished. You will leverage tools like Claude Code or Cursor to accelerate delivery, and you will develop practical AI agents, Skill files, or comparable automation assets that eliminate repetitive tasks. Over time, your impact will expand from completing individual implementations to establishing reusable delivery frameworks that make subsequent customer deployments faster and more dependable.
If you want direct integration work where AI, structured content, and customer outcomes converge, apply now.
What you will be doing
- Convert customer requirements into technical implementation plans, acceptance criteria, and actionable delivery tasks
- Set up Quark workflows, structured content models, business rules, integrations, and connections to external data sources
- Develop and validate REST API, webhook, SSO/SAML, XML/XSLT, migration, and script-based automation deliverables
- Troubleshoot implementation issues by reviewing logs, payloads, authentication workflows, transformations, and configuration relationships
- Produce clear runbooks, handover documentation, and walkthroughs that enable customers to operate the delivered solution
What you will NOT be doing
- Developing unrelated core product capabilities with no direct customer implementation purpose
- Executing tasks from unclear tickets without clarifying requirements, constraints, and acceptance criteria
- Implementing temporary fixes without root-cause diagnosis, validation, and reusable documentation
- Delivering generic training materials that leave customers reliant on undocumented institutional knowledge
- Delaying for weeks to refine a solution before demonstrating tested, functional progress
Key responsibilities
Deliver dependable Quark customer implementations that integrate systems, content workflows, and users to produce measurable customer value.
Candidate requirements
- A minimum of 3 years of hands-on software engineering, systems integration, implementation, or technical consulting experience
- Experience developing or troubleshooting REST API and webhook integrations
- Working knowledge of authentication concepts such as SSO or SAML
- Practical proficiency with XML and XSLT or an equivalent structured-data transformation technology
- Proficiency in at least one scripting or programming language used for migration, automation, or workflow implementation
- Regular practical use of AI developer tools such as Claude Code or Cursor
- Experience building at least one useful AI agent, Skill file, agent definition, or equivalent automation artifact
- Fluent written and spoken English for customer discovery, requirements clarification, and technical handover
- Availability for at least 4 hours per day overlapping customer business hours in Europe and the US
Nice to have
- Experience with content management, publishing platforms, or structured content workflows
- Experience creating customer-facing technical documentation, runbooks, or implementation handover materials
- Experience converting ambiguous customer requirements into end-to-end integrations, migrations, or workflow automations
Applying for a role? Here’s what to expect.
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