Description
You deliver complete customer solutions, not disconnected features that may never see production. You thrive in the challenging middle ground: ambiguous requirements, inconsistent APIs, structured content, authentication flows, migration scripts, and the critical moment when a customer's workflow finally runs end to end. If you prefer neatly defined tickets with minimal customer interaction, this role is not for you.
Quark enables enterprise teams to manage intricate content workflows. In this position, you will convert customer requirements into dependable implementations on the Quark platform: configurations, REST API integrations, webhooks, SSO/SAML connections, XML/XSLT transforms, migrations, and workflow automations. The work is technical, customer-facing, and results-driven. A polished demo is insufficient. The solution must function in production conditions, be validated against acceptance criteria, and be documented clearly enough for others to maintain.
AI is integral to how the work is accomplished. You will leverage tools such as Cursor or Claude Code to accelerate delivery, and you will develop practical AI agents, Skill files, or similar automation assets that eliminate repetitive work. Over time, your influence expands from executing individual implementations to establishing reusable delivery patterns that make future customer deployments faster and more dependable.
If you want direct integration work where AI, structured content, and customer outcomes converge, apply now.
What you will be doing
- Convert customer requirements into technical implementation plans, acceptance criteria, and actionable delivery tasks
- Configure Quark workflows, structured content models, rules, integrations, and connections to external data sources
- Develop and validate REST API, webhook, SSO/SAML, XML/XSLT, migration, and scripting-based automation deliverables
- Troubleshoot implementation defects by examining logs, payloads, authentication flows, transforms, and configuration dependencies
- Produce concise runbooks, handover materials, and walkthroughs that enable customers to operate the delivered solution
What you will NOT be doing
- Developing unrelated core product features with no direct customer implementation objective
- Operating from unclear tickets without clarifying requirements, constraints, and acceptance criteria
- Implementing temporary workarounds without root-cause analysis, validation, and reusable documentation
- Delivering generic training decks that leave customers reliant on undocumented tribal knowledge
- Delaying demonstration of tested working progress for weeks while perfecting a solution
Key responsibilities
Deliver dependable Quark customer implementations that integrate systems, content workflows, and users to measurable customer value.
Candidate requirements
- At least 3 years of hands-on software engineering, systems integration, implementation, or technical consulting experience
- Experience developing or troubleshooting REST API and webhook integrations
- Working knowledge of authentication concepts such as SSO or SAML
- Practical proficiency with XML and XSLT or an equivalent structured-data transformation technology
- Proficiency in at least one scripting or programming language used for migration, automation, or workflow implementation
- Regular practical use of AI developer tools such as Cursor or Claude Code
- Experience developing at least one useful AI agent, Skill file, agent definition, or equivalent automation artifact
- Fluent written and spoken English for customer discovery, requirements clarification, and technical handover
- Availability for at least 4 hours per day overlapping customer business hours in Europe and the US
Nice to have
- Experience with content management, publishing platforms, or structured content workflows
- Experience producing customer-facing technical documentation, runbooks, or implementation handover materials
- Experience translating ambiguous customer requirements into end-to-end integrations, migrations, or workflow automations
Applying for a role? Here’s what to expect.
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