Database Engineer$ 30k USD/year $ 15 USD/hour 40h/week Remote Position Long-term
Are you a highly motivated, goal-oriented, team-focused Database Engineer with a passion for supporting customer facing services, processes, systems and infrastructure? If so, then this role is for you?
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A Database Engineer will be part of the team working to assure the overall availability and performance of production services against availability and quality SLAs.
You will respond to alerts or events that impair or degrade services and could cause outages that impact availability.
Our ideal candidates are highly motivated, goal-oriented, and team-focused with a passion for supporting customer-facing services, processes, systems and infrastructure. We want people who are adaptable and can learn new things, and can use new ideas and concepts to solve business problems
This position is 100% remote.
The Database Engineer is responsible for providing seasoned and experienced support to both internal and external clients for resolving database incidents and service requests.
You will adhere to internal processes for incident and service request resolution, and change management through proper execution and documentation.
You are responsible for developing expertise across our proprietary enterprise software products.
You will be leveraging your broad technology capability set and maintain a level of excitement in using various technologies to manage a real enterprise class product.
A hiring event is a scheduled online event where all our relevant testing relating to a role is conducted on the same day. Submissions received during the event are graded the following week, and successful candidates notified if they have progressed to the next round which is an online interview with a Hiring Manager.
Work with product and vendor support technical teams as needed to resolve production issues, troubleshoot symptoms, and conduct root cause analysis with remediation plans or solutions
Evaluate all monitoring alerts and be capable of differentiate between valid and false positive alerts
Follow documented processes for troubleshooting, recovery and service restoration processes.
Fulfill defines set of tasks/processes in support of business and operational units
Providing in-office or on-call support in defined time frame
Readiness to give all the effort necessary to do an excellent job - even if it means putting in extra time to research the problem you’re facing
A Tournament is an Online Hiring Event and includes all testing for the role at the same day. Upon grading the deliverables from the event, we will set up qualified candidates with an interview with the hiring manager.
FOR THIS ROLE