Master the art of consistently delivering high-quality phone interactions. Enhance your time management and focus during work. Learn to dissect a sales call with a keen eye for detail, including delivery, listening skills, relevance, and accuracy.
Description
Do you crave a role that goes beyond the mundane task of clogging up inboxes with emails that never see the light of day? Welcome to Trilogy, where sales are reimagined and innovation is at the core. Here, you’ll engage with decision-makers who are already considering renewals, driving tangible business impacts. Experience the cutting-edge integration of AI in our processes, including real-time contact discovery, assistive email composition, and chatbot-supported escalations — tools designed to elevate your efficiency and control.
This isn’t your typical lead-generation job. You’ll own the customer journey from start to finish, orchestrating everything from identifying the right contacts to preparing quotes and scheduling meetings. Your mission is to deliver a seamless, quote-ready opportunity to the sales team. If you thrive on structure, articulate communication, and guiding conversations toward meaningful outcomes, this role is crafted for you.
Join a team that values precision and process ownership. We’re dynamic, collaborative, and committed to constructive feedback. If you're eager to excel in customer success, sales, or revenue operations through impactful work, this is your chance. Dive in, make a difference, and be part of something that truly matters.
What you will be doing
- Engaging with decision-makers in customer organizations using advanced CRM tools, LinkedIn, and AI-generated scripts to deliver personalized communication at scale.
- Facilitating customer interactions through a self-serve renewals portal, utilizing AI-driven content for assistance and stepping in when automated solutions fall short.
- Overseeing the renewals inbox by managing customer emails, assessing AI-generated categorizations, and crafting timely, tailored responses via Salesforce.
What you will NOT be doing
- Adhering to monotonous sales scripts
- Handling customer support calls
- Limiting yourself to selling a single, uninteresting product
Key responsibilities
- Making a stellar first impression and embodying company values as the initial contact for potential clients
Candidate requirements
- Experience in a customer-facing role
- Proficiency in English at a professional level
How it works
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job & AI Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
Frequently asked questions
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Why Crossover
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
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