Senior Associate Consultant
$200,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Not accepting applications on crossover.com at this time.

Description

Ready to be the architect of operational excellence? At Trilogy, we're not looking for process maintainers – we're seeking transformation champions who can turn operational chaos into symphonic efficiency. If you get excited about leveraging AI to revolutionize business operations and have a knack for seeing order in disorder, you're exactly who we need.

Picture yourself as the conductor of change, orchestrating powerful transformations across our global software portfolio. You'll be armed with cutting-edge AI tools, battle-tested playbooks, and the autonomy to make decisions that drive millions in value. This isn't about incremental improvements – it's about fundamental reimagining of how businesses operate.

We're offering you the canvas to paint bold strokes of operational innovation. If you're energized by the prospect of turning complex challenges into streamlined solutions and leaving an indelible mark on multiple businesses, this role is your calling.

What you will be doing

  • Spearhead transformative initiatives using Trilogy's proven methodology to revolutionize underperforming operations and amplify successful systems
  • Harness the power of next-gen AI tools to craft intelligent automation solutions that eliminate operational bottlenecks
  • Navigate complex organizational changes including international restructuring, technology transitions, and post-merger integrations
  • Engineer precision solutions to operational challenges while establishing robust performance metrics
  • Create immediate, quantifiable impact on critical business metrics including profitability and operational efficiency

What you will NOT be doing

  • Playing operational maintenance technician – your mission is revolutionary change, not evolutionary tweaks
  • Getting lost in the labyrinth of consensus-building meetings – you'll be the beacon of clarity in organizational complexity
  • Managing extensive hierarchies – your toolkit includes AI and systems, not layers of human capital
  • Starting from scratch – we provide the strategic framework, you focus on execution excellence

Key responsibilities

Lead transformational initiatives that streamline operations, optimize costs, and generate substantial business impact across Trilogy's portfolio of companies.

Candidate requirements

  • Geographic requirement: Current residence in the Americas (North, Central, or South)
  • Deep enterprise software industry expertise with 5+ years of hands-on experience
  • Track record of 5+ years driving operational excellence with measurable results
  • Minimum 3 years of customer-facing role experience (Support, Sales, Collections, or similar)
  • Demonstrated expertise in leveraging generative AI technologies to achieve operational scale and efficiency

Applying for a role? Here’s what to expect.

Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.

Pass Cognitive Aptitude Test.
STEP 1

Pass Cognitive Aptitude Test.

Pass English Proficiency Test.
STEP 2

Pass English Proficiency Test.

Prove Real-World Job & AI Skills.
STEP 3

Prove Real-World Job & AI Skills.

Ace An Interview Or Two.
STEP 4

Ace An Interview Or Two.

Accept Job Offer.
STEP 5

Accept Job Offer.

Frequently asked questions

About Crossover

Why Crossover

Recruitment sucks. So we’re fixing it.

The Olympics of work

The Olympics of work

It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.

Premium pay for premium talent

Premium pay for premium talent

Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.

Shortlist by skills, not bias

Shortlist by skills, not bias

We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.

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