Senior Associate Consultant $200,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
Are you a ChatGPT virtuoso with a knack for untangling operational knots? Trilogy is on the hunt for 'efficiency architects' who can transform chaos into clockwork. If you thrive on simplifying the complex and turning inefficiencies into opportunities, we want you on our team.
Imagine being the mastermind behind operational metamorphoses that leave your colleagues in awe. In this role, you'll be the catalyst for change, wielding the power to streamline processes, optimize resources, and align operations for maximum impact.
This isn't your run-of-the-mill operations gig. We're not looking for meeting marathoners or performance review pundits. We're seeking action-oriented innovators who aren't afraid to roll up their sleeves and dive deep into the operational trenches.
If you believe that the true essence of operations lies in tangible, transformative action, then you might just be the game-changer we're looking for.
You might be our ideal candidate if:
- You find joy in dissecting business processes and eradicating inefficiencies
- You have a talent (or burning desire) for enhancing internal operations to supercharge customer value
- You can navigate complex operational landscapes and chart simpler paths forward
- You've been dubbed a 'productivity machine' due to your passion for fixing broken systems
What you will be doing
- Harnessing the power of generative AI to revolutionize manual processes across the organization
- Applying your razor-sharp analytical skills to identify operational strengths and weaknesses in various divisions
- Crafting and implementing strategic restructuring plans for key operational functions (such as Customer Support, Pricing, and Sales) using Trilogy's tried-and-true playbook
What you will NOT be doing
- Getting bogged down in bureaucratic management or delegation. We've automated the mundane so you can focus on what truly matters - driving change
- Babysitting stable operations. Once you've worked your magic and operations are humming, you'll move on to the next exciting challenge
- Starting from scratch with each project. We provide you with a proven growth playbook - your job is to execute it brilliantly and help us refine it further
Key responsibilities
- Breathe life into our operational frameworks, transforming struggling companies into thriving entities. We'll arm you with the playbook; you bring it to life and help us evolve it
- Drive positive margins and sky-high customer retention rates across our portfolio of acquired software companies, turning them into lean, mean, profit-generating machines
Candidate requirements
- A wealth of experience in the enterprise software industry (5+ years), giving you a comprehensive understanding of software practices
- Proven track record in operational roles (5+ years), where you've honed your skills in process optimization and efficiency improvement
- Substantial experience in customer-facing roles such as Support, Sales, or Collections (3+ years), providing you with invaluable insights into customer needs and pain points
- Demonstrated proficiency in leveraging generative AI tools to achieve measurable productivity enhancements, showcasing your ability to harness cutting-edge technology for operational excellence
You will be working for
Hundreds of software businesses run on the Trilogy Business Platform. For three decades
About Trilogy
Quick links
How it works
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job & AI Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
Frequently asked questions
Why Crossover
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
