Description
This enrollment role is not designed to maximize volume. It exists to uphold standards.
Alpha is constructing one of the world's most ambitious educational models. Our campuses integrate demanding academics, technology-enabled learning, and elevated expectations for both students and faculty. Students routinely outpace national learning benchmarks, validated by measurable data. Afternoons are reserved for deeper exploration, independent work, and applied skill development. The model is proven effective. But effectiveness depends entirely on enrolling the right families. That is your responsibility.
You will manage the complete admissions experience for a campus, beginning with the application and concluding with enrollment. This is not a role that hands off responsibility. You own how families perceive us, how thoroughly they grasp the model, and whether enrollment decisions rest on sound reasoning. You will evaluate compatibility, facilitate informed discussions, and advise against enrollment when appropriate. Maximum enrollment is not the objective. Alignment is.
We welcome applicants from premium service sectors outside conventional education: selective private schools, exclusive programs, high-end hospitality, executive assistance, premium membership services, or entrepreneurs who have directly overseen high-value client experiences from start to finish. What counts is your capacity to execute a sophisticated, multi-phase process with discernment, precision, and accountability. If your career has been defined by delivering exceptional service where trust, confidentiality, and experience quality represent the brand, this position will be recognizable. Apply now to apply that standard to meaningful work.
What you will be doing
- Managing the complete enrollment experience for prospective families, from initial outreach through onboarding completion.
- Facilitating needs-based conversations to evaluate compatibility before offering solutions or advising on subsequent steps.
- Overseeing 20+ concurrent family relationships across various enrollment phases, with transparent tracking of status and next actions.
- Directing campus visits, shadow day experiences, and enrollment dialogues that articulate outcomes, expectations, and the model's intended audience.
- Keeping CRM and enrollment data (HubSpot and SIS) current to enable forecasting, prioritization, and sustained service excellence.
What you will NOT be doing
- Applying transactional or aggressive sales methods.
- Accepting families who are poorly matched just to meet enrollment targets.
- Leading a sizable team or working through complex approval hierarchies.
- Distributing responsibility for the family experience across multiple team members.
- Operating remotely. This is an on-campus role by intention.
Key responsibilities
Execute and oversee a high-trust, highly selective enrollment process that secures the right families while safeguarding the integrity and outcomes of the Alpha model.
Candidate requirements
- 3+ years providing premium, individualized service in contexts where service excellence directly shapes brand perception (education, high-end hospitality, executive assistance, premium membership services, or owner-operated businesses).
- Proven ownership of a complete client, admissions, or enrollment process from initial engagement through onboarding.
- Experience managing 20+ client, guest, or family accounts concurrently at varying stages, supported by an organized tracking and prioritization method.
- Capacity to share specific examples of consultative judgment, including instances where you advised against your own offering when alignment was absent.
- Professional written correspondence experience with senior leaders, high-net-worth clients, or discerning audiences.
- Willingness to reside in or relocate within 60 days to one of these locations: Malibu, CA; Los Angeles, CA; or Santa Barbara, CA.
- Authorized to work in the United States without requiring visa sponsorship.
Nice to have
- Experience in competitive private school admissions or selective program enrollment.
- Background in high-end hospitality, VIP client services, or executive support positions.
- Experience developing or optimizing enrollment workflows, standard operating procedures, or service protocols.
- Proficiency leveraging data and CRM analytics to enhance conversion quality, not merely velocity.
You will be working for
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