NEW 3706 - Netsuite Engineer

Do you have the passion and ambition to grow your Netsuite skills using a revolutionary production model? Learn more about our Netsuite Engineer role.

Netsuite Engineer

$ 30k/Year  ($ 15/Hour for 40 hours of productive work per week)  Remote Position   Long-term

Do you have the passion and ambition to grow your Netsuite skills using a revolutionary production model? Do you thrive in an environment of using metrics to make real-time decisions and improve your productivity? Would you rather contribute to a high-quality implementation instead of random customizations? Do you wish you could participate in the design of a solution from scratch for a $1B organization? If you can adapt to our roles and can learn new ideas and concepts to solve business problems then this role may be for you.

Crossover recruits and builds world class high performing teams to power the fastest growing portfolio of software products in the world. No other company provides the training and the opportunities to test yourself on the depth and diversity of projects that we do. All roles are location independent so you are guaranteed to work with the best in the world. Challenge yourself. Be part of the change.


Supporting the administration of all NetSuite applications deployed at ESW Capital currently, and in the future. This includes process improvement, support and maintenance involving:

  • Developing expertise across our Netsuite ERP system and contributing to rollouts

  • Ensuring the required level of service for system availability, user access, access resolution as well as regular support


To apply for a role at Crossover, you will go through a series of online tests, usually during the online hiring event. If you pass these tests, you will be offered the opportunity to participate in our four-full-time week Crossover University “Bootcamp” training program. This is elite training taught by our top instructors.

Here’s what our graduates have to say about Crossover University:

"I am very pleased to say that because of Crossover's unorthodox and unique way of transferring the knowledge through (Paired sessions, coaching sessions with CSMs), I have never been more confident in my technical skills and abilities for my role."
-Mikael F

"The CTO Bootcamp was another thing that motivated me. I wanted to see how CTOs across the globe work and learn from them."
-Javed Z

"I've been with the company since Aug (been part of the second Bootcamp) and since then I've learned SQL, databases, servers, tapes, other content management systems etc- and that's only been in 3 months. Usually when I'm in a new company, I learned a lot about their platform, their tools etc during the length of my time with them but never at this speed!."
-Monnaliza T

It is offered as soon as you want to get started. You will be compensated for 40 hrs/ week at the hourly rate for the role you are applying to. Crossover University is an excellent opportunity to learn about our culture, expectations, tools, processes, and procedures. It's an intensive and demanding program, but every graduate is guaranteed a job at the end of it.


A hiring event is a scheduled online event where all our relevant testing relating to a role is conducted on the same day. Submissions received during the event are graded the following week, and successful candidates notified if they have progressed to the next round which is an online interview with a Hiring Manager.


Primary point of contact for NetSuite support; providing internal ongoing support, resolving access issues

Working knowledge NetSuite's Cloud / SaaS-based business software systems (ERP/ CRM)

Experience in training and providing client support within the NetSuite environment

Technical experience in understanding the NetSuite framework and requirements

Analyzing complex business problems and assessing how automated systems can be implemented to solve them

Gathering data and analyzing business and user needs in consultation with both the business manager and end users

Ensure business and functional requirements are properly configured in NetSuite

Performing functional configuration and maintenance for systems based on changing operational and business needs

Research transactional issues, identifying root causes and driving resolutions

Support research, analysis, and development of new concepts and emerging technologies

Assist all departments with data analysis and reporting needs

Maintain proper system access for all roles

Support end user requests for new searches, reports, KPIs, dashboards

Develop, test and deploy customizations, custom objects, new functionality and SuiteApps based on evolving business needs

Work directly with the in-house development team or third-party vendors to develop, test and deploy custom application extensions using system API and third-party tools

Configure NetSuite using forms, fields, custom records and workflows to manage unique business process requirements

Develop and implement policies, procedures, workflows, and guidelines to ensure data integrity

Perform regular data audits and resolve identified issues

Manage Release Preview business process testing for ongoing NetSuite upgrades


1-3 years of experience as a hands-on Netsuite software engineer

Bachelor’s Degree in Computer Science, Electrical Engineering, or Computer Engineering

Experience in training and providing client support within the NetSuite environment

Technical experience in understanding the NetSuite framework and requirements

Proficiency in the following skills and technologies is mandatory: Netsuite ERP

Very good at technology troubleshooting. The ability to research and troubleshoot is a must

Strong attention to detail and follow-through

Must be very organized and able to keep a lot of information organized in an easy to access system

Can adapt to shifting priorities, demands and timelines

Ability to prioritize, handle multiple tasks efficiently, and adapt and react quickly to changes and deadlines

Demonstrated analytical, problem-solving, organizational, interpersonal, and skills

Excellent written and verbal communication skills

Demonstrated ability to write organized, maintainable code

Now please take a look at our FAQ for finance to find out more about us

As a VP of Engineering in our organization, you will learn what it takes to handle aggressive growth where we measure success on a daily and weekly basis. You will learn the importance of deep dives to resolve problems with your teams as well as the importance of managing your team on a daily basis against quarterly goals, which deliver real business value.

You will learn to measure and track output and how to automate everything that you do. You will learn how to overcome the challenges of managing a fully remote workforce of between 100 to 250 Engineers and Software Managers.

Ultimately, you will learn to move fast, take risks and learn from failures. You will never be bored.


Work Examples

Every job creates excellent work. We want to show you the types of things you will learn, using real work examples of the processes, training examples, playbooks, projects you will build on the job.

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Typical Quarterly Goals for a Product

Presentation of Sample Project Goals

If you’d like to create similar playbooks for your own use, please feel free to use our template.

Relevant Files and Links

As a Senior Manager, you must have extensive experience managing remote teams or onsite teams. Crossover is a global recruiting company, where you will have access to the best talent in the world. As the team manager, you need to develop a team from a group of complete strangers, into a productive unit. Here are some points of view from experts in the customer support industry.

Page 1

Slava Kulakov, current VP of Engineering talks about his work experiences leading up to his recruitment at Crossover.

Mircea Strugaru, VP of Engineering, talks about his role as a VP of Engineering at Crossover.

Video presentation by Danielle Royston, CEO of Optiva shares a solution put in place using Google Spanner2


and Answers

  • How do you perform in the role of VP of engineering when all your teams are remote?

    We use communication tools such as GoToMeeting, Zoom, Skype, and Slack. We also ensure that our processes are well documented in the form of playbooks and have developed a tool, Worksmart Pro, which enables us to keep track of time and applications used. This data allows us to form a diary of how our partners spend their day and coach them on improved productivity.

  • Do you use Agile?

    Like most organizations, we make use of subsets of Agile. The one key difference though is that our teams are highly specialized in the task they do. For example, we have a maintenance team whose only task is to fix bugs on our products. Rather than being product specialists they are process specialists.

  • Do VPs of Engineering actually do hands-on coding in this role?

    No, there is no hands-on work, however, we want people who have been developers in the past. We believe that the best way you can help and communicate with your teams is if you have experienced technical problems yourself.

  • Does a VP of Engineering need to travel in his role?

    A VP of Engineering is not expected to travel as all our management is done remotely.