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SVP of Professional Services


We are searching for the best technical leaders to drive our      services teams to success for our customers.

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SVP of Professional Services
$400,000 USD Per Year

 
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$200 USD PER HOUR AT 40 HOURS PER WEEK

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LEAD A DEEP BENCH OF TECHNICAL TALENT

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DELIVER WORLD-CLASS SERVICES

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WORK WITH TOP 1% OF GLOBAL TALENT

Are you a services-oriented executive with extensive experience leading technical teams in complex engagements with customers? Are you a process and methodology expert, who has built and led organizations in supporting and servicing customers to the point of wild success? If you want the opportunity to be an executive leader within one of the largest private software enterprises in the world - this role is for you.


Expectations

As a Senior Vice President of Professional Services, you will be responsible for managing a $50M/year business. You will interact and sell with the CIO/CTO of the largest telecommunications or enterprise software companies around the world. You will hire, train, and manage 5-10 Vice Presidents each of whom have teams of roughly 30-50 people. A successful candidate will be one with a proven track record of success serving Fortune 100/Global 2000 customers and a deep expertise in the enterprise software consulting industry.

Key Responsibilities

  • Hire train and manage a Crossover-based team of 5-10 Vice Presidents of Project Management

  • Sell and deliver $50M/yr of business through a team of 250-500 people

  • Build, and continually improve, a customer-success focused process and culture based on simplicity, common standards, and metric-based operations.

  • Create ongoing economies of scale, enabling your organization to become more effective and efficient as it grows

  • Establish yourself as the face of the business with our customers, driving their confidence to build and deploy our deep team of consultants to deliver results

  • Continually assess the extent to which each customer is realizing the full potential of their engagement with our software and services, working with them to increase value over time

Candidate Requirements

  • Minimum 10 years of related work experience, including experience managing technical engagements from concept to delivery in enterprise technology settings

  • Experience in a Partner-level role at a top-tier IT consulting company

  • Executive Relationships: Must be able to credibly discuss long-term strategy with F500 CxO-level management.

  • Customer Focus: Deep passion for customer success, coupled with a driving motivation to solve their problems and continually improve their experience - you are a customer advocate of the highest order

 

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Who Is Crossover?

Crossover connects the world's top talent with the world's best companies. We're re-inventing how people find long-term, challenging work, and how companies leverage the best talent in the world. We assemble teams of rockstars and provide playbooks and a platform, WorkSmart, to help teams and individuals continuously improve how they work.

We're creating a future where all high-skill jobs are in the cloud and big data helps people and teams be more productive. A future where brick and mortar offices are history. We believe the future of the workforce is global and will be built from teams collaborating from every corner of the world.

Crossover has more than 2,500 partners in 108 countries. Unlike freelancer or outsourced marketplaces, Crossover only offers long-term, multi-year projects or programs.

Hear more about our strategy and vision from our CEO, Andy Tryba: 

 

The Remote Life @ Crossover.

A key benefit of Crossover - and the cloud - is all our roles are location independent. Live and work anywhere: work from home, a coffee shop or at one of the many co-working spaces Crossover partners can access and collaborate.

 Work from a home office or co-work at the many co-working spaces available to partners around the world

Work from a home office or co-work at the many co-working spaces available to partners around the world

We believe in equipping people to work where they can be the most productive and happy, with a commitment of 40 hours a week.

Crossover offers:

WEEKLY PAYMENTS IN USD

FULLY LEGITIMATE CONTRACT

FULL
40 HOURS/WEEK

LONG TERM
2-3 YR PROJECTS

 

HOW DO I APPLY?

Step 1: Online Application

Start your application by creating an account and profile with Crossover, then uploading your resume and confirming your email address. From there, the Crossover platform will guide you through the remaining steps.


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Step 2: Take the English and Fundamentals Test

We have a series of multiple-choice tests to check for the knowledge and skills needed for the role and an English exam where we ask candidates to upload a 2-3 minute audio submission. After this stage, you will receive an email invitation to the next step in the application process.


Step 3: Free Response Questions and CCAT Testing

In this step, we will ask you a series of free response questions that will simulate scenarios you are likely to encounter in the role. We find both the willingness to invest this time – coupled with the insights we derive from the answers – help us find the truly capable and passionate candidates. You may also be asked to make a presentation of your answers to demonstrate your communication skills. The free response section is an opportunity to preview the type of work you would be doing in the role and demonstrate your technical skills and abilities to hiring managers. The last free response question will invite you to complete CCAT testing. The CCAT measures cognitive aptitude or general intelligence, and tests an ability to solve problems, digest and apply information, learn new skills, and think critically.


Step 4: Join the Interview

The final step of the evaluation process is the marketplace interview. One of our hiring manager evaluators will speak with you on a video call to understand if you're the best fit for the position. In addition to technical and business questions about your current and previous roles and achievements, you may be asked about the answers you gave in your free response questions.


Step 5: Meet the Customer and Get Hired

If you successfully pass all stages of the evaluation process, you will have the opportunity to talk with hiring managers about the positions that are currently available. This is intended to be a two-way discussion where you can ask questions about the team, product, metrics, roadmap, etc. You can interview with as many hiring managers as desired and make the decision on which company or team best fits your interests and career goals.