VP of Inside Sales$ 200k/Year Remote Position Long-term
Are you thrilled to be in the heart of the business of a firm with an array of continuously expanding SW companies and solutions? Have you built and lead enterprise software sales teams to successfully over-perform the assigned process metrics? Do your customers trust your advice and engagement to provide them valued services? If so you will be a perfect fit for our model.
As a VP of Inside Sales, you will lead exceptional top-performing teams at an enterprise software company to relentlessly improve productivity metrics and drive even more sales daily. You are expected to excel at weekly performance reviews, and take action immediately to ensure steady revenue. If you want to grow more in a year than most will in a decade, you should Apply now.
-David M, VP Inside Sales, Crossover
In our competitive enterprise software marketplace, customer success is at the core of business success. The way our clients show their appreciation is through renewing business.
As VP of Inside Sales, you will talk to our customers, and convince them to renew their enterprise software license and upsell our Platinum support plan. Your role will expand across the Crossover affiliate companies, and you will drive increased productivity and effectiveness on your team.
Your job as the VP of Inside Sales will be to manage a team of Inside Sales Reps to meet expected sales key performance indicators (KPI’s) in a fast-paced environment. To be effective in this role - you must start every day believing that your team can excel through process improvements, content optimization, cross-training, and upgrading skills. You must be a hands-on coach - and extremely metrics-oriented.
You will sell renewals, and Platinum upsells across many of our Crossover affiliate companies - so you will also need to be able to learn each of these products in detail and help your team as they learn various product lines
You must be an experienced and motivated Inside Sales Manager and be capable of introducing innovative methods to make your reps world-class while implementing sales strategies defined by SVP of sales using a proactive initiative approach.
A hiring event is a scheduled online event where all our relevant testing relating to a role is conducted on the same day. Submissions received during the event are graded the following week, and successful candidates notified if they have progressed to the next round which is an online interview with a Hiring Manager.
Drive the Inside Sales reps to close customer enterprise software renewals across a broad portfolio of SW companies and related products
Relentlessly pursue team productivity gains through better content, training, coaching, and use of new technology
Innovate processes and tools to help your Inside Sales teams close renewals and upsell more effectively
Serve as the senior line of escalation for explaining to customers the benefits of the Platinum support plan and close the business
For companies acquired by the firm - sell the vision to customers on the benefits of that company becoming a part of our portfolio
Ramp your Inside Sales team to effectively learn and be able to sell renewals on new products as we acquire new companies
Build relationships with prospects and internal stakeholders to grow new business
Design, implement successful campaigns to prospect, nurture and close new business at or above quota
Generate opportunities, manage pipeline and deliver accurate forecasts using Salesforce CRM
This position covers business development over a broad portfolio of solutions, and due to the continuous acquisition of SW companies, you will learn strategic thinking to increase your business acumen and industry knowledge.
In your role as VP of Inside Sales you will be the executor of a newly acquired company’s go-to-market sales strategy, and drive your team with detailed metrics ranking their impact on business results.
You will experience working with Senior and C-level leadership members to implement the strategic plan to scale and grow the company’s revenue and market share, with unprecedented visibility to the top technology companies throughout the globe. It is an opportunity to work on robust multi-million dollar revenue products, processing millions of transactions using revolutionary and radically differentiated processes.
Yourself and your team will be exposed to our culture of setting goals based on weekly check and feedback, instead of waiting for quarterly or annual reviews, triggering improvement of your operations change-management skills to take rapid corrective business impact actions.
Relevant Files and LinksHere are some articles on Crossover’s culture that will help you to understand the dimension of the challenge and how we are revolutionizing the customer support world:
What are the main working tasks?
You will manage and coach a sales team to achieve aggressive weekly sales goals. You oversee SW license renewals and upsell negotiations, helping your team learn through customer calls. You will help them to forecast accurately and manage pipelines by implementing sales strategies.
What is my team structure?
You will manage Inside Sales representatives who have assigned a quota to close renewals or net new or upsell license subscriptions. There may also be support from the Sales Development team who qualify leads that become sales opportunities.
What is the working culture and which methodology and tools are used?
It is a fast-paced weekly deliverables schedule and in an innovative working model. Processes are standardized and repeatable across all companies, which is rigorously measured with accurate data available from Worksmart Pro, our team productivity tool.
Who is the ideal candidate for the position?
A metrics oriented Enterprise SW sales team manager who has been in a leading role for more than 7 years, and with more than 10 years in B2B SW revenue achievement.
Who does the position report to?
The VP of Inside Sales reports to the SVP of Sales who defines the sales strategy.
What is the compensation, model?
It is a 200K USD per year or 100 USD/Hour for a standard 40 hour week, with no variable component. Therefore driving team motivation based on strict smart KPI definition, ranking and execution is fundamental.
Since sales is such a collaborative activity how does it work in a 100% virtual model?
Sales teams are managed, and stack ranked based on specific settings using Worksmart Pro, which provides detailed team productivity data to be used with other tools to maximize customer engagement and revenue.
What is the group strategic working and operational context?
It is a fast paced growing context due to continuous company acquisitions ( 50-100 companies), with the need to build, expand the sales team to support the firm’s growth.