Description
Are you an experienced software account manager with experience in the telecommunications industry? Are you passionate about building deep relationships with client executives and partnering with them to drive account strategy? Are you looking to influence how customers meet their business needs using software products?
Skyvera is an enterprise software company with a portfolio of products specific to the Telecommunications market that help Telco providers create value. We use a unique business model where customers' subscriptions provide access to all enterprise software solutions in our portfolio, providing them with exponential ROI.
In this role, you will engage with key decision-makers and create a vision for Skyvera’s products to meet their business needs. You will work across multiple telecommunications providers (CLEC, ILEC, Cable, Wireless) in a specific geography. Your focus is to communicate clearly and build relationships, while sharing the value of our services and software model. Customers have already purchased the subscription; you are influencing business leaders and redefining their path to success using Skyvera’s software library (Cloud Club).
If you are self-driven, love building customer-focused relationships, and want to use your technical prowess to specialize in Skyvera’s value-creating enterprise software library, apply today!
What you will be doing
- Hosting meetings with key customer stakeholders to understand their needs
- Demonstrating how Skyvera’s products meet the customer’s needs
- Encouraging customer adoption of additional products and services within the Skyvera portfolio
What you will NOT be doing
- Hosting sales calls where quotas lead the conversation; instead, you’ll focus on finding value for your customers
- Handling every customer ask or escalation in pursuit of customer satisfaction
- Having check-in meetings with customers just to “touch base”
Key Responsibilities
- Define and drive account strategy, leading to the adoption of additional portfolio products and services
Candidate Requirements
- 3+ years of experience in an account management, customer success, or client partnership role in the software industry
- 3+ years of experience in the telecommunications industry
