Remote Customer Success Jobs in Kenya

  • The best remote Customer Success jobs are on Crossover.
  • Find leading US companies hiring full-time customer success managers in Kenya.
  • Help customers build and maintain profitable partnerships.
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Why Crossover?

Remote jobs with first-rate USD pay—anywhere in the world.

Remote jobs with first-rate USD pay—anywhere in the world.

Join an elite global team of top 1% professional talent.

Join an elite global team of top 1% professional talent.

Equal opportunity hiring process: just prove your skills are world-class.

Equal opportunity hiring process: just prove your skills are world-class.

Remote Customer Success Jobs in Kenya

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Role Description

Leveraging a skillset that includes strategic marketing, analytics, and customer experience, you will be part of a large, close-knit team to provide industry leading customer success for critical growth initiatives and key partnerships. You will be responsible for troubleshooting individual customer problems, managing customer escalations, and managing a team of Customer Support Agents.

Candidates should be hands-on, energetic and looking to help their customers build and maintain profitable partnerships.

Through Crossover, you will get an exciting environment where employees have the autonomy to grow their skills and pursue their goals. 

Our goal is for employees to be engaged, fulfilled, and happy — both with the job and with the company. We like to think of it as both an art and a science and work on a to-do list of our customer success, as well as branding.

This position starts out as a contract-to-hire and is a great opportunity to showcase what you have to offer. If the opportunity sounds like a good fit, please get in touch!

Featured remote customer success manager job in Kenya

There are no public Remote Customer Success openings right now, but new ones are listed all the time—and some are by invitation only. The best way to get shortlisted for Crossover's hottest Remote Customer Success roles is to pre-qualify by starting the assessment process now. Apply now

Need help to find the right job? Consider exploring the following roles

Frequently Asked Questions

Meet some of the 5,000+ rockstars who have found a rewarding remote career on Crossover.

How it works

Applying for a role? Here’s what to expect.

We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.

Pass Cognitive Aptitude Test.
STEP 1

Pass Cognitive Aptitude Test.

Pass English Proficiency Test.
STEP 2

Pass English Proficiency Test.

Prove Real-World Job Skills.
STEP 3

Prove Real-World Job Skills.

Ace An Interview Or Two.
STEP 4

Ace An Interview Or Two.

Accept Job Offer.
STEP 5

Accept Job Offer.

Celebrate!
STEP 6

Celebrate!

Join top-tier companies as a remote customer success manager, working full-time

Customer Success jobs by city in Kenya