Do you love to help people achieve their goals, resulting in great findings, developments, and ideas?
Leveraging a skillset that includes strategic marketing, analytics, and customer experience, you will be part of a large, close-knit team to provide industry leading customer success for critical growth initiatives and key partnerships. You will be responsible for troubleshooting individual customer problems, managing customer escalations, and managing a team of Customer Support Agents.
Candidates should be hands-on, energetic and looking to help their customers build and maintain profitable partnerships.
Through Crossover, you will get an exciting environment where employees have the autonomy to grow their skills and pursue their goals.
Our goal is for employees to be engaged, fulfilled, and happy — both with the job and with the company. We like to think of it as both an art and a science and work on a to-do list of our customer success, as well as branding.
This position starts out as a contract-to-hire and is a great opportunity to showcase what you have to offer. If the opportunity sounds like a good fit, please get in touch!
There is no pressure on cold calling or closing deals with existing clients.
A bachelor’s degree with a preferred specialization in business, marketing, technology, or a related field.
Alpha - an EDU Startup
The US education system is broken. And parents are part of the problem.They don’t know of the advances in learning science that allows kids to use apps to learn 10x faster. They are rightly skeptical of new fads and want school to be “the way I learned”. We have to evangelize in order to innovate. At Alpha, we have attracted a set of lead...
The US education system is broken. And parents are part of the problem.They don’t know of the advances in learning science that allows kids to use apps to learn 10x faster. They are rightly skeptical of new fads and want school to be “the way I learned”. We have to evangelize in order to innovate. At gt.school, we have attracted a set of ...
Are you a hands-on channel sales executive who wants to lead a team of rockstars as a fully remote enterprise software leader?
Are you a customer support wizard who is obsessed with delivering a great experience, but you’ve already mastered your current products and are wondering what’s next?
Are you a technical leader who excels at writing code and architecting products? Do you dread taking the next step in your career and falling into more management overhead?
Are you the best performer on the team? Do you pick up new technologies twice as fast as everyone else?
Can you imagine a sales role where you can sell the latest SaaS software products without cold calling or generating your own leads? Our Sales Representative role is just the ticket.
Are you a talented designer ready to develop beautiful enterprise products that reach customers at scale?
Are you a business-savvy product expert that can pinpoint what drives value in a software product?
Are you excited about mastering new products and solving challenging customer problems?
Are you an expert at detecting differences between things you observe versus what you expect them to be?
Are you a global software sales professional who is currently earning less than $200,000 USD in total annual compensation? We believe you already know software sells better when built with quality com
Are you a data-driven, problem-solving, leader, excited about improving customer support processes?
Are you the best software architect in your company? Can you identify patterns in complex systems and see ways to make them 10x simpler?
Jumpstart your technical career with one of Crossover's software engineer jobs.