Leveraging a skillset that includes strategic marketing, analytics, and customer experience, you will be part of a large, close-knit team to provide industry leading customer success for critical growth initiatives and key partnerships. You will be responsible for troubleshooting individual customer problems, managing customer escalations, and managing a team of Customer Support Agents.
Candidates should be hands-on, energetic and looking to help their customers build and maintain profitable partnerships.
Through Crossover, you will get an exciting environment where employees have the autonomy to grow their skills and pursue their goals.
Our goal is for employees to be engaged, fulfilled, and happy — both with the job and with the company. We like to think of it as both an art and a science and work on a to-do list of our customer success, as well as branding.
This position starts out as a contract-to-hire and is a great opportunity to showcase what you have to offer. If the opportunity sounds like a good fit, please get in touch!
We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.
It's incredibly demanding, but absolutely rewarding. I've been able to pay off financial liabilities, afford better health care and start some small investments.
My salary has significantly changed my reality. I have the opportunity to work with an incredible and truly global team, which helps me improve every day.
It exceeds expectations and is by far the best job I've had. I love the flexibility in my schedule, good pay commensurate with my work, and belonging to a global team.
Some people think Crossover jobs are too good to be true. I found it hard to believe in the beginning! But I can now confidently say working with Crossover is one of the highlights of my life.
My quality of life has improved significantly. I'm in the top 0.5% income bracket in the whole country, and I have a path towards financial freedom.
If you think you are the best, this is the right place to prove yourself.
This job has given me the motivation and opportunity to learn and broaden my perspective. I never imagined I'd be able to write scripts, explore databases with SQL, or create dashboards!
This company is not for everyone. If you have high discipline, low ego, and are always hungry for learning and success, you will enjoy working here.
This role consistently encourages me to expand my knowledge and capabilities. The opportunity to work alongside top minds has been incredibly enriching.
The exposure to talented people from across the globe is unique and rewarding. Meritocracy is at the heart of the company and that makes the work fulfilling.
It's incredibly demanding, but absolutely rewarding. I've been able to pay off financial liabilities, afford better health care and start some small investments.
My salary has significantly changed my reality. I have the opportunity to work with an incredible and truly global team, which helps me improve every day.
It exceeds expectations and is by far the best job I've had. I love the flexibility in my schedule, good pay commensurate with my work, and belonging to a global team.
Some people think Crossover jobs are too good to be true. I found it hard to believe in the beginning! But I can now confidently say working with Crossover is one of the highlights of my life.
My quality of life has improved significantly. I'm in the top 0.5% income bracket in the whole country, and I have a path towards financial freedom.
If you think you are the best, this is the right place to prove yourself.
This job has given me the motivation and opportunity to learn and broaden my perspective. I never imagined I'd be able to write scripts, explore databases with SQL, or create dashboards!
This company is not for everyone. If you have high discipline, low ego, and are always hungry for learning and success, you will enjoy working here.
This role consistently encourages me to expand my knowledge and capabilities. The opportunity to work alongside top minds has been incredibly enriching.
The exposure to talented people from across the globe is unique and rewarding. Meritocracy is at the heart of the company and that makes the work fulfilling.