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Do you pride yourself on your ability to innovate products according to your customers' needs? Trilogy is looking for someone like you to join our team and maximize customer success with our product suite.
In this role, you will decode product usage trends, unearth customer pain points, and translate this wealth of information into actionable insights, pinpointing critical areas for product enhancement. You will steer our Customer Advisory Board (CAB), a forum you'll mold into a powerhouse of strategic customer collaboration. By carefully selecting members who embody significant customer value, you'll ensure the CAB becomes a fertile ground for groundbreaking ideas.
Through this immersive cycle of engagement, your efforts will culminate in compelling success stories that not only highlight increased product adoption but also showcase the tangible benefits of our AI-enhanced solutions in addressing user needs.
If the idea of leading with customer empathy, powered by AI, to deliver products that truly resonate with users excites you, Trilogy is where you can turn that vision into reality. Join us, and let's set new benchmarks in technology together!
Maximizing customer success with Trilogy products by bridging direct customer feedback with our product teams and harnessing impactful AI solutions.
We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.