Remote Professional Services Jobs
- The best remote Professional Services jobs are on Crossover.
- Work full-time for leading US companies from anywhere in the world.
- Use your insight and skills to solve important problems by finding the root cause.
See the most popular remote jobs in June 2025
Why Crossover?
Remote jobs with first-rate USD pay—anywhere in the world.
Join an elite global team of top 1% professional talent.
Equal opportunity hiring process: just prove your skills are world-class.
Role Description
Are you a seasoned services pro?
If you have excellent customer dispositions, a willingness to share your expertise, empathy for your customers, and an ability to brainstorm and prioritize, you might want to apply now to the multiple positions we have open in our Professional Services teams.
Our teams operate quickly with a heavy focus on coaching and personal development. The priority for us is high-quality work, and the drive for continuous improvement in our teams makes us a unique opportunity.
You will have the utmost authority, have a key vantage point of our customers, and have hands-on impact on customer success.
Our recruitment process has less hustle and bustle, so you do not have to devote a great deal of time to it and the positions are full-time and can be handled remotely.
What you will be doing
- Mapping requirements and delivering customer requests.
- Using voice and written communications to ask insightful questions that get to the root cause of the customer’s problem.
- Generating solutions using your deep product knowledge and our rich knowledge bases.
- Sharpening your technical prowess.
What you will NOT be doing
- Stagnating. You will be continuously expanding your knowledge and experience with new products.
- Spending your day answering calls or solving trivial issues.
Key Responsibilities
- Take ownership of customer requests and use all available resources and knowledge to resolve them.
Candidate Requirements
- Experience with software development. You will need to read and understand code, write scripts, query databases and scrutinize dense log files while troubleshooting.
- Experience in a customer-facing role. The solutions you provide are highly technical, but a customer-focused approach to ticket handling is essential to provide a great experience.
What you will learn
You will develop the ability to seek continuous improvement. You will also receive candid feedback to learn, develop, and grow in your role and accelerate your career faster than in any other software company in the industry.
Work examples
We believe that the candidates who will succeed in this role come from an array of technical backgrounds and our selection process entails demonstrating that you can become an expert on topics from our real products and that you can solve some real problems that our customers have reported in the past. This is a great way to show off your skills while at the same time getting a taste for what real-work is like.
Featured remote managed service professional job
AI-First Project Manager @ IgniteTech
Fully-remote
Any country
full-time (40 hrs/week)
Flexible schedule
Long-term role
Key responsibilities
- Projects are delivered on time, within scope, and within budget, while maintaining high quality standards and customer satisfaction, as a result of AI integration
Description
If you are an AI-forward project manager, then we have a job for you! Traditional project management methods often lead to projects that are over budget, delayed, or out of scope, significantly impacting business outcomes. However, our innovative approach integrates advanced AI-driven tools to transform project delivery, ensuring efficiency, quality, and satisfaction.
At IgniteTech, our differentiation from the rest of the software industry is that we're all in on adapting to new technological realities. By harnessing the power of AI in project coordination, escalation management, and reporting, we enable our teams to deliver projects with unparalleled precision and insight. This role is about pushing boundaries and setting benchmarks. You will use AI to not only streamline operations but also predict and innovate, ensuring our projects lead the market in both pace and performance.
If you're skilled in AI project management tools and have a knack for analytical thinking and problem-solving, then step into a role where your work dramatically influences our operations and advances your career. Apply today to join a team that values innovation and excellence, and start leading the change in software project management.
Candidate requirements
- At least 2 years of experience as a project manager in the software industry
- Experience in the following project management areas: Project status reporting; Effort, schedule, and cost variance analysis; Earned value management; Risk assessment and mitigation; RAG (Red/Amber/Green) status reporting; Scope change management
- Experience using GenAI tools, such as ChatGPT, Gemini, or Claude, to boost productivity
Frequently Asked Questions
Job reviews
Meet some of the 5,000+ rockstars who have found a rewarding remote career on Crossover.
How it works
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job & AI Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
Join top-tier companies as a remote managed service professional, working full-time
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