Senior Software Engineer
$60,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks ($30 USD/hour)

Fully-remote
Any country
full-time (40 hrs/week)
Flexible schedule
Long-term role

Senior Software Engineer $60,000USD/year ($30 USD/hour)

Description

Are you ready to tackle high-stakes technical challenges in a role where your expertise directly drives customer satisfaction and revenue growth? We’re looking for a dynamic problem-solver to own the Billing and Revenue Management (BRM) systems at the core of our business. This is not your typical support or engineering role—it’s a chance to work with a cutting-edge tech stack, while leveraging AI and automation to deliver solutions faster and smarter than the industry standard.

Unlike traditional positions, this role is laser-focused on BRM systems, demanding a deep understanding of their complexities. You'll be diagnosing and resolving maintenance tickets with precision, executing seamless deployments across environments, and conducting rigorous testing to ensure flawless performance—all while adhering to robust protocols to maintain system reliability. This isn’t a job for someone seeking routine tasks. It’s for someone who thrives on solving intricate problems, enjoys collaborating with both technical teams and customers, and is eager to make a tangible impact on business outcomes.

As part of our team, you’ll be at the forefront of transforming how businesses approach customer retention through high-quality technical support. If you’re excited by the idea of shaping the future of BRM systems in an AI-first environment, we want to hear from you.

What you will be doing

  • Resolution of Maintenance Tickets: Diagnosing and resolving customer-reported issues in BRM
  • Deployments: Executing deployments for the BRM component across environments, ensuring stability and readiness for customer use
  • Testing: Conducting unit and integration testing to verify that fixes and updates meet quality standards before deployment

What you will NOT be doing

  • New feature development or product innovation beyond what is required for maintaining and resolving BRM issues
  • General customer inquiries outside of BRM-specific incidents and queries
  • Strategic planning or product management; the role is execution-focused on resolving BRM issues efficiently
  • High-level systems architecture or redesign work; it involves applying fixes, updates, and maintenance within established BRM infrastructure

Key responsibilities

  • Ensure increased customer satisfaction and customer retention rates as a direct result of a superior BRM support system

Candidate requirements

  • Currently based in an EU-aligned time zone
  • Advanced proficiency in Java
  • Hands-on experience with Oracle DB, Spring Boot, and J2EE
  • Professional telecommunications OSS/BSS experience
  • Familiarity with generative AI tools, such as ChatGPT, Gemini, or Claude

Meet a successful candidate

Watch Interview
Fabiano Lucchese
Fabiano  |  SVP of Software Engineering
Brazil  

Does your company encourage your natural creativity? This Brazilian engineering leader rediscovered his purpose after unleashing both his an...

Meet Fabiano
How it works

Applying for a role? Here’s what to expect.

We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.

Pass Cognitive Aptitude Test.
STEP 1

Pass Cognitive Aptitude Test.

Pass English Proficiency Test.
STEP 2

Pass English Proficiency Test.

Prove Real-World Job Skills.
STEP 3

Prove Real-World Job Skills.

Ace An Interview Or Two.
STEP 4

Ace An Interview Or Two.

Accept Job Offer.
STEP 5

Accept Job Offer.

Celebrate!
STEP 6

Celebrate!

Frequently asked questions

About Crossover

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Why Crossover

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The Olympics of work

The Olympics of work

It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.

Premium pay for premium talent

Premium pay for premium talent

Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.

Shortlist by skills, not bias

Shortlist by skills, not bias

We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.