Chief Operating Officer, Trilogy (Remote) - $400,000/year USD

Can you understand complex operations and quickly figure out ways to simplify them? Do you enjoy digging into the details of every function to locate and eliminate operational inefficiencies? Are you an expert at improving internal operations to deliver more value to customers?

Trilogy acquires negative-margin software companies and transforms them into financial winners by eliminating wasteful processes. With over 100 acquisitions under our belt, our proven method for enhancing processes allows us to acquire one company per week and turn them around every time.

Forget about high-level management or sitting in meetings all day debating how to solve one problem. This role will have you transforming business processes through hands-on work, diving deep into each function to find the root cause of operational misalignments, and building restructuring plans to align with our proven playbook for fixing software companies.

If you want to be part of a world-class software factory in a revolutionary remote environment, we invite you to join our team!

Creating restructuring plans aligned to Trilogy’s playbook specific to an operational function (e.g., Customer Support, Pricing, Sales)

• High-level management and delegating responsibilities. We have automated administrative tasks and standardized work activities so that you can focus on the execution of your transformations. 
• Overseeing steady-state operations. Rather, once you get a business unit to a state of smooth sailing, we'll assign you to the next challenge.

• Executing proven operational and structural frameworks to turn around broken companies
• Achieving positive margins and high customer retention rates for our portfolio of acquisitions

• 8+ years of experience in the enterprise software industry, building a deep understanding of software practices
• 5+ years working in an operational role
• 3+ years of experience in a customer-facing role (e.g., Support, Sales, Collections)