Head Of Sales
$100,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Worldwide
Semi-flexible schedule
Fully-remote
full-time (40 hrs/week)
Long-term role

Head Of Sales   $100,000 USD/year

Description

You're an enterprise account manager who has grown tired of functioning as a passive renewal administrator. You understand how to maintain relationships with major clients, ensure contract integrity, and sustain revenue flow—without requiring support from an army of customer success managers, solution engineers, and enablement specialists. You can speak with a CMO about business outcomes, engage a content director on tactical execution, and address compliance teams regarding risk mitigation. And you possess the capability to develop automation that fundamentally transforms your workflow, not simply "I leverage ChatGPT."

Contently operates within the enterprise segment where errors carry significant financial consequences: regulated content. Financial institutions, healthcare organizations, and prominent consumer brands depend on us because brand protection, governance, and regulatory compliance are non-negotiable. What makes this compelling is that you're not entering unfamiliar territory with cold accounts. You're assuming ownership of an established enterprise portfolio where credibility is already in place. Your objective is to convert that credibility into sustained and expanding revenue by demonstrating ROI in terms meaningful to the client, then pursuing intelligent expansion. As you do this, you'll contribute to shaping what AI-enabled account management means in 2026 for a content technology company because this operational model has not yet been defined.

This role means owning renewals with the mindset of a closer. It involves facilitating quarterly business reviews that resonate with executive leadership because you can connect usage analytics to tangible outcomes such as reduced compliance exposure and strengthened brand positioning. It requires proactively identifying expansion opportunities within both the account and the broader market, then delivering proposals grounded in the client's actual activities and genuine needs. It also entails deploying automation on a quarterly basis that eliminates hours of repetitive account management tasks, enabling you to redirect your time toward strategy, negotiation, and revenue growth. If your understanding of "AI capabilities" is limited to composing better emails more quickly, you will not thrive in this position.

You'll join a streamlined team where accountability defines the culture and autonomy serves as the reward. You'll collaborate cross-functionally with colleagues in product, support, finance, and marketing as circumstances require, but you remain the operator responsible for delivering results. If you seek a portfolio of genuine enterprise accounts, immediate feedback on your contributions, and a position where building AI solutions is a mandatory expectation, we encourage you to apply. If you are approaching this role as a learning opportunity to develop AI skills over time and expect a gradual onboarding period, please do not apply (alternative opportunities exist on Crossover where that approach is supported).

What you will be doing

  • Account Renewals - Execute annual contract renewals punctually, maintaining or exceeding current ARR, with documented justification for retention outcomes
  • Customer Success Plans - Develop per-account success frameworks that document client objectives, health indicators, renewal schedules, and expansion opportunities
  • AI Workflow Automation - Create scripts or automation solutions to manage recurring operational tasks (data extraction for reports, status communications, QBR preparation)

What you will NOT be doing

  • Pursuing new logo acquisition or conducting cold outreach campaigns
  • Developing content marketing strategies on behalf of customers
  • Limiting AI tool usage to writing assistance or research support

Key responsibilities

  • Retain and expand revenue across Contently's current enterprise account portfolio

Candidate requirements

  • Minimum of 2 years managing enterprise accounts with $200K+ ARR at a software company
  • Demonstrated experience leveraging data (usage analytics, renewal records, platform activity) to construct business cases for executive decision-makers
  • Capability to develop AI workflow automations
  • Availability to work US business hours (EST time zone)

Meet a successful candidate

Watch Interview
Andres Ramirez
Andres  |  Senior Account Manager
Netherlands

Globetrotting Andres moved to Amsterdam for love. Thanks to Crossover, that’s only the beginning of the story.

Meet Andres

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STEP 2

Cognitive 
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Prove real-world 
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Interview with the hiring manager.
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Interview with the hiring manager.

Pass
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Accept job offer.
STEP 6

Accept job offer.

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