Operations Coordinator $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Description
LOCATION NOTE: This is an in-person position based at our Austin, TX campus.
A well-run campus feels orderly, approachable, and composed—because someone is consistently managing countless decisions to maintain that standard.
Nova Academy is built to serve students and families who hold their school experience to a higher standard. That standard reaches beyond the classroom. It appears in the clarity of communication with families, the sense of security students experience, the efficiency of daily routines, and the speed with which challenges are addressed. This position exists to ensure all of these elements function seamlessly, day in and day out.
In this position, you take ownership of the campus's entire non-instructional operation. You establish trust with families by providing clear and timely communication. You protect student safety by managing security protocols and incident responses. You oversee facilities, logistics, and operational routines so instructional staff can remain focused on students. You also ensure that technology enables learning instead of disrupting it.
This is a practical, community-oriented position for someone who values variety, accountability, and service. If you are motivated by resolving challenges, strengthening a community, and building an environment where both students and staff succeed, this position provides substantial ownership and tangible impact.
What you will be doing
- Cultivating positive relationships with parents, students, and staff by maintaining proactive, bilingual communication
- Overseeing campus safety protocols, including entry procedures, health response, emergency drills, incident documentation, and family notifications
- Coordinating daily campus functions including attendance tracking, transportation logistics, facility maintenance, and office operations
- Facilitating onboarding and orientation for new staff to promote seamless adoption of campus procedures and culture
- Administering student devices and campus technology systems, acting as the primary on-site tech resource and Google Administrator
What you will NOT be doing
- Leading classes or providing academic instruction
- Mentoring Guides or creating curriculum materials
- Functioning in a rigidly defined or exclusively clerical capacity
- Working within a static, entirely predictable setting
- Delegating challenges rather than taking ownership through to completion
Key responsibilities
Ensure Nova Academy functions safely, smoothly, and reliably so that students, staff, and families encounter a trustworthy, well-managed campus environment each day.
Candidate requirements
- Bachelor's degree (field of study is not specified)
- At least 1 year of experience in office coordination, facilities support, site operations, or comparable operational roles
- Comfort performing basic technology tasks including device setup, troubleshooting, and account administration
- Strong communication abilities in both written and spoken formats
- Capability to juggle multiple priorities while maintaining attention to detail
- Ability to communicate fluently and professionally in both spoken Spanish and English
- Legal authorization to work in the United States without requiring visa sponsorship
- Availability to work on-site in Austin, TX, or readiness to relocate
Nice to have
- 3+ years of operational management experience
- Experience functioning as a Google Administrator
- Experience organizing and executing events
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