Family Engagement Coordinator
$75,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Austin; TX, San Francisco; CA, Santa Barbara; CA or NYC; NY
Hybrid location
full-time (40 hrs/week)
Flexible schedule
Long-term role

Family Engagement Coordinator   $75,000 USD/year

Description

NOTE: This hybrid position requires you to be physically present in Austin, San Francisco, Santa Barbara, or NYC.

Alpha School is transforming education through AI-powered learning, mastery-based advancement, and outstanding guides who enable students to explore their passions while reaching exceptional academic milestones.

In this position, you will guide each family's experience from initial inquiry through enrollment, making certain that every touchpoint embodies Alpha's precision, approachability, and academic excellence. You will manage daily correspondence, organize impactful admissions events, and ensure applicant data remains current and reliable for informed decision-making.

If you excel in a dynamic, purpose-driven setting—where responsiveness, systematic coordination, and accuracy directly influence family experience and enrollment outcomes—this hybrid opportunity combines remote flexibility with consistent in-person participation at admissions activities.

What you will be doing

Manage and own the admissions inbox, delivering timely, considerate, and professional responses to prospective families (both virtually and face-to-face)

Handle and monitor digital admissions documentation with rigorous attention to detail

Attend all admissions events, including information sessions, shadow days, and community gatherings, whether on-site or virtual

Work closely with Lead Guides to arrange student shadow day schedules

Maintain admissions platforms, records, and follow-up actions with accuracy and timeliness

What you will NOT be doing

  • Formulate admissions strategy or render final admissions decisions
  • Function exclusively in an operational role with no direct family contact
  • Work within a slow-moving, heavily bureaucratic structure
  • Emphasize relationship cultivation without disciplined execution and follow-through

Key responsibilities

This position ensures that a frictionless, high-conversion admissions process supports robust enrollment and family satisfaction across Alpha's campus locations.

Candidate requirements

  • Experience in education, teaching, admissions, enrollment management, or a comparable area
  • 2+ years of client-facing experience in admissions, enrollment, events, or similar functions
  • Solid administrative and organizational capabilities; you are dependable and precise
  • Strong attention to detail and proven ability to maintain accurate applicant records or CRM information
  • Comfortable managing remote work alongside in-person campus duties
  • Able to respond quickly and succeed in a fast-moving, mission-focused environment
  • Authorized to work in the US and available to work on-site in Austin, TX; San Francisco, CA; Santa Barbara, CA; or NYC, NY

Meet a successful candidate

Watch Interview
CeCe
CeCe  |  Lead Guide
United States  

Has the harsh reality of teaching in a broken system worn you down? This compassionate Lead Guide is redefining what it means to support kid...

Meet CeCe

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