Description
NOTE: This hybrid position requires in-person availability in San Francisco, Santa Barbara, or NYC.
Alpha School is transforming the landscape of education. By combining AI-powered learning, mastery-based advancement, and outstanding guides, Alpha enables students to explore their passions while delivering exceptional academic results.
This role places you at the center of each family's experience—from initial inquiry through final enrollment—ensuring that every touchpoint embodies Alpha's precision, authenticity, and excellence. You will manage day-to-day family communications, orchestrate impactful admissions events, and keep applicant data organized to support sound decision-making.
If you excel in dynamic, purpose-driven settings—where attention to detail, responsiveness, and structure directly influence family experience and enrollment success—this hybrid opportunity blends remote flexibility with consistent in-person participation at admissions activities.
What you will be doing
Oversee and manage the admissions inbox, delivering timely, considerate, and professional responses to prospective families (both virtually and face-to-face)
Handle and monitor digital admissions documentation with meticulous attention to accuracy
Take part in all admissions events, including information sessions, shadow days, and community gatherings, whether on-site or virtual
- Set admissions strategy or render final enrollment decisions
- Function in an entirely back-office capacity with no direct family contact
- Operate within a slow-moving, heavily bureaucratic structure
- Prioritize relationship-building alone without rigorous execution and follow-through
Key responsibilities
This position ensures that a smooth, high-conversion admissions process fuels robust enrollment and family satisfaction at Alpha's campuses.
Candidate requirements
- Background in education, as a teacher, in admissions, enrollment management, or a related field
- 2+ years of customer-facing experience in admissions, enrollment, events, or related roles
- Strong administrative and organizational skills; you are highly reliable and detail-oriented
- High attention to detail and experience maintaining accurate applicant records or CRM data
- Comfortable balancing remote work with in-person campus responsibilities
- Able to adapt quickly and thrive in a dynamic, mission-driven environment
- Authorized to work in the US and able to work in-person in either San Francisco; CA, Santa Barbara; CA or NYC; NY
You will be working for
Applying for a role? Here’s what to expect.
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Interview with the hiring manager.
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Accept job offer.
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