Description
NOTE: This hybrid position requires on-site presence in San Francisco, Santa Barbara, or NYC.
Alpha School is transforming the future of education. By combining AI-powered learning, mastery-based advancement, and outstanding guides, Alpha enables students to explore profound interests while delivering exceptional academic results.
You will define the family experience from initial inquiry through enrollment, ensuring that every touchpoint embodies Alpha's precision, care, and excellence. Your scope includes managing day-to-day communications, organizing impactful admissions events, and keeping applicant data accurate to support sound decision-making.
If you excel in dynamic, purpose-driven settings—where attentiveness, structure, and accuracy have direct influence on family experience and enrollment success—this hybrid opportunity combines remote flexibility with consistent in-person participation at key admissions activities.
What you will be doing
Manage and oversee the admissions inbox, delivering timely, considerate, and polished communication with prospective families (both virtually and face-to-face)
Handle and monitor digital admissions documentation with rigorous attention to accuracy
Attend all admissions events, including information sessions, shadow days, and community gatherings, in person and online
Work closely with Lead Guides to arrange student shadow day schedules
Maintain admissions platforms, records, and follow-up workflows with precision and currency
What you will NOT be doing
- Create admissions strategy or render final admissions decisions
- Operate exclusively in administrative roles without direct family engagement
- Function in a slow-moving, heavily bureaucratic setting
- Concentrate solely on relationship development without disciplined execution and follow-through
Key responsibilities
This position ensures that a frictionless, high-conversion admissions process produces robust enrollment and family satisfaction throughout Alpha's campus network.
Candidate requirements
- Background in education, as a teacher, in admissions, enrollment management, or a related field
- 2+ years of customer-facing experience in admissions, enrollment, events, or related roles
- Strong administrative and organizational skills; you are highly reliable and detail-oriented
- High attention to detail and experience maintaining accurate applicant records or CRM data
- Comfortable balancing remote work with in-person campus responsibilities
- Able to adapt quickly and thrive in a dynamic, mission-driven environment
- Authorized to work in the US and able to work in-person in either San Francisco; CA, Santa Barbara; CA or NYC; NY
You will be working for
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