Description
LOCATION NOTE: This is a full-time, in-person position based at our Austin campus.
If you spot disorder and reflexively draft the solution, this role will suit you. Alpha serves students who advance quickly, seek challenge, and handle genuine accountability. We combine demanding academics with practical life skills and a focused 2-Hour Learning framework so children progress with speed and confidence. We're looking for someone who can transform a complex school day into a streamlined, high-performing operation—every transition, every handoff, every element calibrated.
At our Austin location, you'll serve as the mechanism that keeps everything running: protecting time for concentrated learning, maintaining safe and efficient operations, and removing barriers so Guides can mentor without distraction. You'll manage facility logistics, frontline technical support, and family communication, building an environment where ambition is expected and self-reliance is cultivated. If you appreciate clear standards, decisive action, and measurable results, this work is designed for you.
Apply to build a campus where students accelerate their learning, families notice the impact, and operational precision is the foundation supporting everything else.
What you will be doing
- Executing the daily schedule with accuracy so the 2-Hour Learning sessions begin punctually, remain distraction-free, and conclude successfully.
- Managing initial tech requests (equipment configuration, routine troubleshooting) and coordinating handoffs to IT when needed.
- Ensuring a secure, well-ordered campus: emergency drills, incident documentation, vendor coordination, and facility preparedness.
- Communicating effectively with students, families, and colleagues; resolving issues promptly and recording key decisions.
- Facilitating campus events—orientation, celebrations, inventory and space planning—so the site consistently operates at readiness.
What you will NOT be doing
- Delivering instruction or developing coursework; Guides manage student coaching while you operate the infrastructure.
- Working remotely from an administrative office; your role is campus-facing and directly impacts student outcomes and family confidence.
- Engaging in low-value tasks that don't enhance speed, security, or learning quality.
Key responsibilities
Maintain a campus environment that is consistently safe, organized, and enabling so that students and staff can concentrate on learning and development rather than operational concerns.
Candidate requirements
- Bachelor's degree (any field)
- 2+ years managing complex operations in education, events, hospitality, or another service-intensive setting.
- Composed under pressure; proactive troubleshooter capable of balancing competing demands without sacrificing precision.
- Proficient with foundational IT support and Google Workspace tools.
- Direct, professional written and spoken communication that builds trust.
- Authorized to work in the U.S.; able to work on-site in Austin, TX (no visa sponsorship available).
You will be working for
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