You're an enterprise account manager tired of functioning as a passive renewal administrator. You understand how to maintain satisfaction among major accounts, ensure contract integrity, and sustain revenue flow—without requiring extensive support from customer success managers, solution engineers, or enablement teams. You can communicate with a CMO using outcome-focused language, with a content director about execution details, and with compliance teams about risk management. And you possess the capability to develop automation that fundamentally transforms your workflow, not simply surface-level AI usage.
Contently operates in the enterprise segment where errors carry significant consequences: regulated content. Financial institutions, healthcare organizations, and recognizable brands rely on us because brand protection, governance, and compliance are non-negotiable requirements. What makes this opportunity compelling is that you won't be entering unfamiliar territory. You're taking over an enterprise account portfolio with established trust. Your objective is to convert that existing trust into sustained and expanded revenue by demonstrating ROI in terminology that resonates with clients, then pursuing intelligent expansion strategies. As you execute, you'll contribute to defining AI-enabled account management practices for 2026 at a content enterprise—a blueprint that doesn't yet exist.
This position means owning renewals with a closer's mentality. It involves conducting quarterly business reviews that resonate with executive stakeholders because you connect usage analytics to measurable outcomes like reduced compliance exposure and enhanced brand credibility. It requires identifying expansion opportunities proactively—both within accounts and across the broader market—and delivering proposals grounded in the client's actual activity and genuine needs. It also means deploying automation on a quarterly basis that eliminates hours of repetitive account management tasks, allowing you to redirect your focus toward strategy, negotiation, and revenue growth. If your understanding of "AI capabilities" is limited to generating better-written emails more quickly, this role will not be a fit.
You'll join a focused team where accountability defines the culture and autonomy is the reward. You'll collaborate cross-functionally with product, support, finance, and marketing specialists as situations demand, but you are the operator responsible for driving results. If you want responsibility for a portfolio of legitimate enterprise accounts, rapid feedback on your impact, and a position where building with AI is a core requirement, please apply. If you're seeking this role to gradually develop AI-building skills over time, please do not apply (other opportunities at Crossover support that learning path).
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.






It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.