Executive Account Manager $100,000 USD/year Most roles = hourly rate x40 hrs x 50 weeks

Not accepting applications on crossover.com at this time.


Are you an experienced software industry account manager? Does building deep relationships with client executives and partnering with them to drive account strategy excite you? Are you looking to influence how customers meet their business needs using software products? 

IgniteTech is an enterprise software company with a broad portfolio of products that help businesses create value. We use a unique business model where customers' subscriptions provide access to all enterprise software solutions in our portfolio, providing them with exponential ROI.

In this role, you will engage with key decision-makers and create a vision for using IgniteTech’s products to meet their business needs. You will work across industries and various business sizes. Your focus is to communicate clearly and build relationships, not to sell. Customers have already purchased the subscription; you are influencing business leaders and redefining their path to success using IgniteTech’s software library. 

If you are a self-driven individual, love building customer-focused relationships, and want to use your technical prowess to specialize in IgniteTech’s value-creating enterprise software library, apply today!

What you will be doing

  • Hosting meetings with key customer stakeholders to understand their needs
  • Demonstrating how IgniteTech products meet the customer’s needs
  • Encouraging customer adoption of additional products within the IgniteTech portfolio

What you will NOT be doing

  • Hosting sales calls where quotas lead the conversation; instead, you’ll focus on finding value for your customers
  • Handling every customer ask or escalation in pursuit of customer satisfaction 
  • Having check-in meetings with customers just to “touch base”

Key responsibilities

  • Define and drive account strategy, leading to adoption of additional portfolio products

Candidate requirements

  • 3+ years of experience in an account management, customer success, or client partnership role in the software industry
  • Available to work more than 70% of the workday between 9 am-5 pm Eastern Standard Time (US)
  • Availability to start working within 30 days of receiving an offer

Meet the hiring manager

Watch Video
Watch Video

Meet a successful candidate

Watch Interview
Andres Ramirez
Andres  |  Senior Account Manager

Globetrotting Andres moved to Amsterdam for love. Thanks to Crossover, that’s only the beginning of the story.

Meet Andres
How it works

Applying for a role? Here’s what to expect.

We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.

Pass Cognitive Aptitude Test.

Pass Cognitive Aptitude Test.

Pass English Proficiency Test.

Pass English Proficiency Test.

Prove Real-World Job Skills.

Prove Real-World Job Skills.

Ace An Interview Or Two.

Ace An Interview Or Two.

Accept Job Offer.

Accept Job Offer.



More about the Executive Account Manager position

About role

About Crossover

What you will learn

Working at the customer account level, you will bring energy, passion and conviction to every meeting. You will learn about new industries and business trends by researching the companies in your portfolio. Additionally, you’ll learn about IgniteTech through internal alignment calls and collaboration across departments to achieve your customer’s goals. Your account management skills will be honed by regular coaching and training.


Meet some people who've landed similar jobs

Why Crossover

Recruitment sucks. So we’re fixing it.

We only hire the top 1%

We only hire the top 1%

Our super high quality bar means it’s not easy to qualify—but every single team member is a rockstar.

Premium pay for premium talent

Premium pay for premium talent

Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.

Shortlist by skills, not bias

Shortlist by skills, not bias

We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.