AI Customer Success Manager $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
Step into the future of customer success with IgniteTech, where AI transforms every interaction into a growth opportunity.
What you will be doing
- Utilizing AI to revolutionize customer interactions, ensuring each engagement is insightful and impactful.
- Driving product engagement by implementing AI-powered recommendations and personalized user experiences.
- Strategizing for optimization and growth, focusing on upselling and reducing churn through innovative AI solutions.
What you will NOT be doing
- Cold calling or new customer acquisition tasks.
- Addressing basic technical support queries.
- Engaging in product development cycles.
Key responsibilities
Leverage AI to enhance customer retention and engagement, driving significant business growth by proactively addressing customer needs and personalizing interactions.
Candidate requirements
- Minimum of 2 years in a customer success role within the B2B software sector.
- Hands-on experience with GenAI tools such as ChatGPT, Claude, or Bard.
How it works
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job & AI Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
Frequently asked questions
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Why Crossover
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
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AI-first remote workers.