AI Sales Consultant
$60,000 USD/year Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks 

Fully-remote
Any country
full-time (40 hrs/week)
Flexible schedule
Long-term role

AI Sales Consultant   $60,000 USD/year

Description

Ready to revolutionize customer success with AI? Welcome to the future of client relationships at IgniteTech, where we're rewriting the rulebook on customer engagement. While most businesses are stuck in reactive mode (a whopping 67% haven't embraced proactive tech!), we're pioneering an AI-first approach that's changing the game.

Picture yourself as the bridge between cutting-edge AI technology and meaningful customer relationships. In this role, you're not just responding to needs – you're anticipating them before they arise. You'll be wielding AI-powered insights like a digital crystal ball, transforming data into strategic gold that keeps our customers thriving and growing.

This isn't your grandmother's customer success position. We're talking about being at the forefront of a customer engagement revolution, where every interaction is powered by intelligent insights and predictive analytics. You'll be the architect of next-generation customer relationships, using AI to craft experiences that turn satisfied customers into passionate advocates.

If you're excited about blending the art of customer relationship building with the science of AI-driven insights, we need to talk. Join us in creating the future of customer success, where innovation meets impact.

What you will be doing

  • Become an AI-Customer Success Hybrid: Master the art of using artificial intelligence to transform routine check-ins into strategic touchpoints that drive real value
  • Be the Product Experience Architect: Craft personalized journeys for each customer using AI-powered insights and recommendations
  • Lead the Growth Revolution: Harness AI's predictive power to spot upsell opportunities and optimize customer success strategies before competitors even know they exist

What you will NOT be doing

  • Cold calling or hunting for new business - your focus is on making our existing customers wildly successful
  • Getting bogged down in technical support tickets - we have dedicated teams for that
  • Writing code or building products - you'll be maximizing the value of our existing solutions

Key responsibilities

  • Champion customer success by wielding AI as your secret weapon - proactively identify opportunities, personalize every interaction, and drive measurable business growth through strategic relationship management and targeted upselling initiatives

Candidate requirements

  • A proven track record of 2+ years navigating the B2B software landscape in customer success roles
  • Hands-on experience with modern AI tools like ChatGPT, Claude, or Bard - you should be comfortable with the current AI landscape

Meet a successful candidate

Watch Interview
Steve Obia
Steve  |  Customer Success Director
Spain  

Steve cut his teeth in Silicon Valley in the early 90s, before leaving for a life abroad. Now he's settled in Valencia, Spain where he works...

Meet Steve

Applying for a role? Here’s what to expect.

Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.

Pass Cognitive Aptitude Test.
STEP 1

Pass Cognitive Aptitude Test.

Pass English Proficiency Test.
STEP 2

Pass English Proficiency Test.

Prove Real-World Job & AI Skills.
STEP 3

Prove Real-World Job & AI Skills.

Ace An Interview Or Two.
STEP 4

Ace An Interview Or Two.

Accept Job Offer.
STEP 5

Accept Job Offer.

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The Olympics of work

The Olympics of work

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Premium pay for premium talent

Premium pay for premium talent

Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.

Shortlist by skills, not bias

Shortlist by skills, not bias

We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.

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