AI Account Executive $60,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks ($30 USD/hour)
Description
Step into the future of customer success with IgniteTech, where AI-driven insights redefine engagement and retention. Are you ready to lead the charge in transforming customer interactions from reactive to predictive?
What you will be doing
- Utilize AI to streamline issue resolution, conduct personalized check-ins, and analyze feedback, enhancing communication with clients.
- Drive product engagement through AI-powered recommendations, virtual assistance, and tailored user experiences.
- Optimize customer success strategies to foster upselling opportunities and minimize churn.
What you will NOT be doing
- Engaging in new customer acquisition.
- Managing technical support tickets.
- Participating in product development.
Key responsibilities
Elevate customer retention, engagement, and business growth by harnessing AI to proactively meet customer needs, personalize interactions, and unlock upselling opportunities.
Candidate requirements
- Minimum of 2 years in customer success within the B2B software sector.
- Experience with GenAI tools such as ChatGPT, Claude, or Bard.
How it works
Applying for a role? Here’s what to expect.
We’ve curated a series of steps that take the guesswork (and cognitive bias) out of recruiting the best person.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
STEP 6
Celebrate!
Frequently asked questions
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Why Crossover
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
