Are you ready to redefine customer support and tackle the most challenging technical issues? At Trilogy, we've revolutionized traditional support with advanced AI, leaving only the most complex challenges for our elite engineers. If you thrive on solving difficult problems and can adapt quickly without hand-holding, this role will catapult your career to new heights.
Managing over 100 enterprise software products, we've created a support environment where every ticket is a unique puzzle. Our AI handles the routine, freeing you to focus on the toughest problems that require human ingenuity. This isn't just support – it's high-stakes problem-solving that directly impacts our reputation for excellence.
If you're a self-starter who can hit the ground running, learn at lightning speed, and contribute meaningfully from day one, we want you on our team. This role demands proactivity, adaptability, and the ability to figure things out independently. It's not for the faint of heart, but for those ready to push their limits and accelerate their growth exponentially.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.