Operations Manager $75,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
LOCATION ALERT: This role is based in-person at our Miami, FL campus.
Are you the kind of person who takes charge and solves problems at lightning speed? As an Operations Manager at Alpha, you'll be the linchpin that ensures our campus runs like clockwork, tackling operational hurdles with innovation and authority.
From managing tech devices, orchestrating seamless events, to upholding campus safety, your role is essential. Your efforts will be recognized as you forge connections with students, parents, and staff who rely on your expertise and commitment. At Alpha, your workday is more than just busy—it’s dynamic, impactful, and highly rewarding.
Why Choose Alpha?
- Learn from the Best: Work alongside seasoned professionals, acquiring knowledge and skills to propel your career.
- Opportunities for Growth: With guidance from the Campus Director and Lead Campus Coordinator, expand your responsibilities, from engaging with parents to overseeing operations, enhancing your expertise and influence.
- Success Blueprint: Follow our proven playbook to master the creation, revision, and implementation of Standard Operating Procedures (SOPs) in our rapidly growing school network.
- Mentorship and Training: As you progress, help others grow by mentoring and training new hires across various campuses.
- National Reach: Embrace the chance to move to new campuses as Alpha School grows across the U.S., applying your skills in diverse environments and contributing to a national impact.
If you're ready to leave behind micromanagement, bureaucracy, or minimal impact and step into a role where your decisions matter, we want you.
What you will be doing
- Manage daily campus operations, from fire safety to staff onboarding, ensuring a smooth learning atmosphere.
- Address tech challenges directly: resolve issues, handle device migrations, and serve as the tech resource.
- Prepare professional spaces for events, ensuring flawless execution.
- Build trust through clear communication and excellent service with students, parents, and staff.
- Implement effective protocols, drills, and security measures to guarantee campus safety.
What you will NOT be doing
- Engaging in teaching or curriculum development—your expertise is in operational excellence, not academics.
- Following rigid processes or waiting for someone else to act—this position demands proactive ownership.
- Working in isolation—success depends on collaboration and community involvement.
- Performing monotonous or repetitive tasks—expect variety and meaningful challenges in this role.
Key responsibilities
Oversee smooth campus operations while building trust and delivering outstanding service to students, staff, and parents.
Candidate requirements
- Demonstrated ability to solve problems and manage operational logistics with assurance.
- Knowledge of IT systems or technical support, or a readiness to learn.
- Experience in customer-facing roles.
- Outstanding interpersonal and communication skills.
- Proficient communication in both spoken Spanish and English.
- Strong sense of ownership and initiative.
- Legal authorization to work in the U.S. without visa sponsorship.
- Willingness to work on-site in Miami, FL.
You will be working for
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
Pass Cognitive Aptitude Test.
Pass English Proficiency Test.
Prove Real-World Job & AI Skills.
Ace An Interview Or Two.
Accept Job Offer.
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