Are you an expert troubleshooter who enjoys the challenge of maintaining massive and complex systems? Do you want to be part of a driven and tenacious team that uncovers hidden issues and delivers the right solution the first time? Do you thrive in environments where learning and applying new knowledge to tackle unfamiliar challenges is valued? Do you revel in playing detective and feel confident in your ability to recognize clues and evidence that point toward the best solution?
If you answered yes to all of the above, this is your opportunity to join a global software organization unlike any other.
At Crossover, we push the limits of cloud infrastructure. We have 100+ centrally-managed SaaS products and more added every month. Ensuring continuous uptime requires a team of CloudOps superstars who can efficiently and permanently fix operational issues at their core. It is why we engage the best and the brightest engineers. We are looking for people who are invigorated by challenging problems and not intimidated by tight time constraints.
In this role, you will work on the frontlines of our large and diverse cloud-based infrastructure. Not to brag, but we can guarantee that as Amazon’s #1 centralized database partner, we offer our engineers no shortage of opportunities to learn and grow.
Your most innovative troubleshooting skills will be required to combat the unique incidents encountered daily. And you will need to draw on prior experience to analyze and locate root causes, recognize and address systemic factors, and diagnose and mitigate infrastructure weaknesses before they become disruptive.
This team is responsible for maintaining mission-critical SaaS infrastructure for thousands of enterprise users across the globe. In this role, you will:
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