You will have an opportunity to learn and specialize from our continuously growing library of enterprise software products and solutions.
Technical Analyst $30,000 USD/year Pay is set based on global value, not the local market.
Most roles = hourly rate x 40 hrs x 50 weeks
Not accepting applications on crossover.com at this time.
Description
Are you familiar with JavaScript and SQL scripts? Do you enjoy setting up and explaining new products using your excellent customer-facing skills?
Aurea is an enterprise software company with an exciting library of products designed to help businesses capture value. We use a unique "Netflix of Software" business model. Customers only need one subscription to access a range of B2B software solutions in our portfolio, ranging from CRMs to revenue management tools.
This role is integral to the customer experience at Aurea. You will configure and install Aurea products and educate customers about our solutions. Your technical dashboard and reporting work will allow customers to understand the value created from integrating our products into their existing BI systems.
If you are a self-driven individual who enjoys working directly with customers and has strong technical skills, then we encourage you to apply today!
What you will be doing
- Installing and configuring Aurea Unlimited products and solutions
- Educating customers on how to use Aurea products to create value
- Building data-driven dashboards that fill in customer gaps
What you will NOT be doing
- Coding all day and creating new code
- Developing custom features or functionality
Key responsibilities
- Integrate new products and solutions from the Aurea suite
- Make customers love Aurea as a direct result of your excellent service!
Candidate requirements
- 3+ years experience working directly with enterprise software customers
- 1+ years of AWS Public Cloud Experience
- Experience with customer-facing tasks including customer support, project-specific pre-sales, and product evangelism experience (includes video and email)
- Able to work between 8 am - 4 pm US Eastern Time
How it works
Applying for a role? Here’s what to expect.
Crossover's skill assessment process combines innovative AI power with decades of human research, to take the guesswork, human bias, and pointless filters out of recruiting high-performing teams.
STEP 1
Pass Cognitive Aptitude Test.
STEP 2
Pass English Proficiency Test.
STEP 3
Prove Real-World Job & AI Skills.
STEP 4
Ace An Interview Or Two.
STEP 5
Accept Job Offer.
Frequently asked questions
What you will learn
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Why Crossover
Recruitment sucks. So we’re fixing it.
The Olympics of work
It’s super hard to qualify—extreme quality standards ensure every single team member is at the top of their game.
Premium pay for premium talent
Over 50% of new hires double or triple their previous pay. Why? Because that’s what the best person in the world is worth.
Shortlist by skills, not bias
We don’t care where you went to school, what color your hair is, or whether we can pronounce your name. Just prove you’ve got the skills.
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