Does working with Global brands across multiple industry domains excite you? Are you ready to work with large scale enterprise customers, enabling them for success? If Yes, this is an exciting opportunity for a self-driven individual to work directly with customers and specialize and excel in Aurea's Unlimited Enterprise software library. At Aurea, we work 100% remotely and as a Technical Analysts you will work along side the worlds top 1% of global talent, driving innovation and success. If this is your calling, we are looking forward to getting to know you.
Your primary functions would involve Installing and Configuring out of the box features for our products and solutions. Guiding customers through their onboarding journey. Reproducing customer issues and providing guidance.
You are not expected to create new code or custom develop new features or functionality.
Experience in project management and or customer support would be useful.
Does this sound like you? Your friends and family call you to troubleshoot their technology problems You love learning new things, and the thought of learning new software is exciting You are a puzzle-solver; whether that requires taking things apart to learn how they work or untangling a complex problem, you get to the bottom of i...