Junior Account Manager

$60,000 USD/year ^{Pay is set based on global value, not the local market. Most roles = hourly rate x 40 hrs x 50 weeks} ($30 USD/hour)

Today's businesses are grappling with subscription fatigue and low engagement, especially with AI-powered solutions. Many companies focus on meeting quotas rather than driving genuine customer success, leading to high churn rates and dissatisfaction. Reports show that nearly 40% of users drop subscriptions due to poor product adoption and lack of ongoing value.

Jigsaw prioritizes meaningful, strategic conversations over endless cold calls. We believe that real value comes from deep customer engagement, especially in harnessing the power of AI features. Our team works to ensure AI adoption through personalized solution pitches, gathering crucial feedback to enhance our offerings. No quotas. No stressful check-ins. Just results-driven customer success. This is where innovation meets strategic relationship management.

This isn’t your typical quota-driven sales job. We are looking for someone who thrives on building long-term relationships rather than chasing numbers. In this role, you’ll focus on nurturing lower-value accounts, ensuring AI feature adoption, and acting as the bridge between our customers and the innovation team. You won’t be bogged down by high-pressure targets or routine metrics. Instead, you’ll focus on real customer success, measured by retention and satisfaction.

If you’re excited about working with a global team, managing key accounts, and driving the future of AI solutions without the pressure of commission-based sales, this is the role for you. You’ll join a high-performing business unit where you can make a real impact, all while enjoying the flexibility of a remote, supportive team environment. Apply if you’re ready to elevate the customer experience and leave behind the standard sales grind.